Bad experience
Overall experience is bad. Opening account is long. Support is useless. Managers lost docs. Cant even tell if there is anything what I like so far.
Да, UBS Access полностью бесплатное и не содержит встроенных покупок или подписок.
🤔 Качество приложения UBS Access спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.
Приложение UBS Access бесплатное.
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4.69 из 5
531 оценок в Великобритания
Overall experience is bad. Opening account is long. Support is useless. Managers lost docs. Cant even tell if there is anything what I like so far.
4 times pin codes were lost by post, i had to call the hotline, wait for 30-45 min, then explain, then get new pin over the phone from a person (is that what you call security?) instead of just using very simple and secure OTC linked to my mob phone as it is done by many many many banks in this world… NO! UBS clients MUST SUFFER!
The worst banking application ever!
Too many apps, devices and confirmations to proceed simple operations. Always need to sign paper copy of the documents and no options to do it remotely or provide a digital copy. I find it not user friendly, especially to the clients who has no printers at home and during the quarantine time.
This is an app that you need in order to log in to your UBS account and to authorise credit card payments. But UBS have started using it for spam and I am getting marketing related notifications like completing surveys. This is unacceptable.
At the beginning, it was very difficult, factory requires an IT person from UBS to work their way through this to iron out the difficulties We did find very helpful, even though it was somewhat protracted, now six months later, it’s a very easy to use app gives you easy access to your balance account, One thing that doesn’t work well he’s trying to import data from two different countries without closing the app, reopening it and starting again apart from that very good
The whole mobile banking approach by UBS is impreesive. Simple, advanced and secure.
UBS updated the access version which is only compatible with devices having IOS 13. I had Access app on iPad mini which only can support up to IOS 12. Therefore. Could not update to new version, could not access bank account to pay bills. Was travelling so no access to local Branch. Support at digital hotline was useless- kept saying sorry, sorry . Their suggestion was go to apple store and try to get technician to force update on my iPad - despite all forums including Apple saying this is not possible. If I could select less than one star then I would
Annoying
Slow and constantly loses network. Customer support don’t care about your issues and are just interested in pushing your problems to someone else
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