Undersun Fitness

Being on the third week of the beginners program, suddenly the app has log me out for no reason, many difficulties to log back in! Once login lost the program with all the stats, tried to restore subscription, it does not recover it, tried to redeem license code, an error pops saying the code is already used! I have tried to contact support using the app and by email and not response whatsoever has been given. Additionally the app when it was working, the videos gets stuck, jumps into different exercises not taking any rest… very frustrating!

I’ve been using Undersun bands for a while -in the UK, Germany, Austria and Spain, you really can train anywhere, anytime, great app to keep you on track.

After signing up today and doing my first workout I like the app but it has some issues. When you start a workout it needs a 15 second lead in time to set up for your workout. Also when you are doing say the Archer workout or any exercise that needs to be duplicated with either arm or leg you need either extra time or an added rep. Looking forward to my next workout tomorrow.

So firstly James’ programme is great: well thought out, not overly complicated and minimal equipment required. Now onto the app. It is pretty basic but here are some things that need correcting: 1. Videos don’t always load 2. Pictures don’t always load 3. Video & picture don’t always match the specific exercise that you will be doing 4. Choice of resistance band not always selectable Enhancements to the app that I’d recommend: 1. You get a reminder for your session. It would be great if you could defer this to a later date 2. It would be really helpful if you could change time and days on a week to week basis (you have to set your days of week (5 of 7, I think) and time ) or on the fly. As I say James’ programme is great so DO NOT let these minor things put you off. I’m 57 and have been following the programme for 2 months, along with a regular cardio routine, and gave seen massive improvements in strength and increase in size.

I’m running the app on an iPhone 12 Pro and the video fails to load, so I’m working off still images. The app seems to have a mind of it’s own and clearly hasn’t been tested before launching. I have no idea how this made it through the checks by Apple. This is not good considering just how much I’ve paid for the programme! It’s a waste of money.

Had the desktop version, which I’d paid good money for. Was promised I’d receive a code to allow me access to the app without paying again. Never happened.

Separate logins for app vs pc web browser? Like we all need yet another set of login details don’t we? Deleted the app immediately after that message... shame, could have been handy.

I’m a week in and loving the program. However, the app is not bad but needs a bit of work to make it flow easier during a workout. Here’s a few things I’ve noticed. 1. Please don’t play the video automatically after the rest timer ends each time. I watch it once then I get on with the exercises. Right now every time the rest counter ends, my music volume lowers and the video starts playing. 2. The rest timer doesn’t work properly if you change to another app whilst it’s counting down. It stops counting. 3. Please allow for controlling the videos so you can rewind a bit if you missed it rather than having to wait for the whole video to end. Otherwise, not bad. I’ve just switched from StrongLifts 5x5 pro which is an excellent app to compare this to, with lots of good features and Apple Watch integration.

The workout program is great, but the app is down regularly which is extremely frustrating. They completely changed the format of the app a few months back but unfortunately did not seem to fix any of the bugs. It’s almost always a waiting game (sometimes taking days) to get access back to your workout program.

They took whatever tiny bits of this app that were working and ruined them as well. You know have to skip through each video to reach the exercise you’re looking for. Calendar completely useless. A real shame.