ValueClub

Cannot log back in cos app is hang

App keeps logging out. Buttons hardly work.

One of the consistently worst app experiences i had to deal with. Multiple login issues, tapping on the screen has no effect, resetting password is pointless. All the while doing this in a queue at the counter. If you’re gonna make your customers use an app, at least bloody invest in the design, functionality and experience for customers.

Worse app ever use, keep saying wrong password, wrong email. After reset still the same. Redownload the app also no different. Kindly refund my member fee

Have been stuck at cashier trying to login on many different occasions. Stuck repeatedly trying to reset password as clicking on the link sent to email does not bring me to the actual ‘change password’ page so can’t get further or login

Always logging off and so annoying 😡 Very disappointing. Every time need to log in with your password. Worst experience 👎

Login screen freeze. Login and got kick out again and again. Simply not useable . Bug fixes version create the biggest bug!! Worst version so far!!

how to pay at the counter when the app cannot even load and scan the qr code.. such a technology store with 3rd world software app.. regret renewing the membership..

Issues 1. Face ID pops out and hangs there. Need to reopen app to close the frozen face id. So buggy 2. No response after login. Need to relogin a few time then the login button will work 3. App hangs after login. Probably crashed . Unable to navigate to anything. Need to reopen app afew tries. Please buck up IT team, else just shut the mobile app down.

Extremely buggy app. Do you all even test the app out yourselves? After closing the app process, if you open the app again, the whole app doesn’t work