Via Driver

I’d give this a zero if I could. I’ve been trying for days to sign in. All I get is a message that I’ve done everything correctly and “We’ll contact you in 24 hrs” Well, it’s been a week of no response. None.

The overall goal is good, but the app is very dysfunctional. Riders are not able to find drivers and are dropped off sometimes a mile or more, across highways, from their destinations. The poor riders deserve a better service.

VIA is just doing awesome ✌🏽

I love working with Via Driver! The flexible schedule makes it easy to balance work with my personal life, and the shifts are always within the hours I prefer. It’s a great app for anyone looking for predictable earnings and convenience. Highly recommend!

After completing all the required steps and emailing the company 3 times, they tell me there are no opportunities at this time! What a waste!

I can’t upload anything via the app. I’ve sent it through the emails. I get a response with the same thing the prior person said 2 people ago. I’m the original person that started that program in the Pierce county area and referred people to the program and you can’t even get me in to fix it. No phone number. Back ground was completed. Drug test was completed. I keep sending updated insurance. At this point you don’t want me to drive, can you just stop beating around the bush and tell me without sending me automated emails to upload the exact things I’ve sent you every time I have sent a email and responded.

The map instructions die when you add more rides and when refreshing it messes up the original directions and when you have no verbal directions you miss turns when it’s adding new people to the route… THE BIGGEST PROBLEM IS THAT THE AUDIO IS ATTACHED TO THE MUSIC AND NOT A SEPARATE NAVIGATION AUDIO. I know this can be done it is done by other driving apps. Why is this app not integrated into CarPlay and whatever android is??? This should come up as a map app on vehicle navigation. Also, why do we not have speed limits on our maps??? <<< this would be super helpful. When reporting a problem in the system with a screenshot there should be my e-mail automatically addressed in there i shouldn’t have to type it in… we are driving or wasting time when we are picking people up. I can talk to text the problem in quickly but typing in the email repeatedly is a problem. Otherwise, i like the app and program.

Bad paying company And wants its driver to have the new vehicle!!! and bad pay

Worked as a lead and everything about this job is a lie, from the workers holding hours and trying to fleece you for 20 to book, the drivers are peeing in bottles and having hookers in the vans, no repairs are done to the vans, call center is horrible, they fire you for fraud even tho you follow app rules when they wanna hire people for cheaper pay. They lower the incentives all the time or give none. Crazy amount racism especially toward Spanish drivers, rider always claiming sexual assault and via will cover it up. I can go on this company is trash and will continue to be that way cuz it’s the new 2 dollar Mini van

Lack of customer service support no one is available to assist this i have waisted so much time to just find a solution and no one is available to