Via Driver

NEEDS work IN EVERYTHING .. #1-pick up spot.. #2-dropped up location.#3-. better directions.. sometimes it send us the long way.. #4-When Drivers arrived to pick up the passengers. For passengers says that we’re going to arrive in 15min.. but we’re ready in the pickup up spot. And they always running. Lol. ..#5-DRIVERS need to hear when we get a new RIDE without the gps directions. #6-LET DRIVERS RATE THE Passengers too. #7- LET US SEE WHATS OUR RATING SO WE CAN WORK ON IT BETTER.

You need to be 25 or older to drive with this app. Why even have the option to select your birth year if you’re under 25? They limit the birth year to 18+ already, why not just eliminate the option?? Lame and probably a scam anyways

After the last update, I now have to uninstall and reinstall on a near daily basis in order to log in. It glitches like crazy to the point where it is very hard to do my job. I’ve reported the issues many times to no avail

They should do the right thing and sell this company to someone who knows how to do it right. They treat their drivers like garbage. All they care about is their contracts. Not people.

Do not get involve with this company, it's a headache and a scam, trust me Ive driven for them the last 3 months. First of all the work is fine, it's like uber/lyft but you get paid hourly, so basically you are an employee, thus should be entitled to your 15 minutes breaks every 4 hours you work. Well, that's not happening. They sign you up as independent contractors so you if you take those 15 minutes breaks, you don't get paid. That's the first issue. Second, if you happen to get into an accident, they will temporarily terminate your work for 3-5 days for "investigation purposes". Which means you miss a week of work, no compensation, no "are you okay?", no "how can we help you". Third, after they have done their "investigations", they don't care if you are at fault or not, they DON'T CARE if you have all the documentation and police report to back you for you or not, THEY WILL WRITE YOU UP WITH A WARNING. And guess what, you don't get to have it appeal or revoke because "it's just part of the process, and it won't be on your record or anything" until when you are unfortunate enough to get into another accident, once again, not your fault with all the police report and documentation again. Then they give you a "FINAL WARNING" as part of their process. Like I said, they SIMPLY DO NOT CARE. Lastly, when you sign up, they will have you sign paper work so that regardless of who's at fault for the accident, and regardless if you have insurance of the other drivers or not, they will charge you money, in my case $500, just because you have signed the paper and just because they repair cost a lot of money.

How can I make $. How do I find out where I’m driving. Just numbers and letters no map

It’s been a year since I first applied. I can’t log in. When I try to log in I’m told the app has an error. If I create a new account I’m told team via is still reviewing my application. I think it’s a joke. A bad one, but still a joke. Don’t take this serious.

The company and service is great and affordable. The app itself needs improvement and not the best coming from a driver. The navigation system is slow and poor, the app overall is slow sometimes and has some bugs and glitches. I believe the team is hard at work fixing them but I have heard these have been problems for a long time.

When done online on the web I never receive any confirmation code, and when on the app there’s only the option to enter a password and I don’t have a password, no where to register. Who makes an app like this?!!

Bug on top of bug; the app isnt helping to make your job easier. It makes everything more stressful. On top of that completely irrational algorithm for picking the passengers up… ridiculously inconvenient.