Viva Aerobus: Fly!

A month ago this company lost my and other people's baggage in Mexico. I've been trying to contact this company for about 2 weeks. I called and spent almost 1 hour talking and giving details about my baggage (yes it's funny). They created a report and promised to call back in a day. No call. Calls from my country are very expensive, I can't call every day, I send email, but they don't reply. I've already spent 100$ for a call and now I'm trying to reach them by mail. I wonder if anyone from this company can take this resposibility and resolve my problem...

depositas dinero en viva cash, pero no los reflejan. ¡Ahora no hay dinero, no hay boletos de avión! ¡Nuestras solicitudes son completamente ignoradas! No recomiendo a nadie que se ocupe de ellos!!!

Had a great experience using this app!

What’s point of me setting my language settings when everything you send me is in Spanish

Also asks me to review the app when I am trying to check in, so not amused

Really good

Found it easy to use.

It is ok (iOS) you can add the boarding pass to your wallet and use it at the airport. The problem that I found is that there are some incompatibilities with cards issued in other countries. For example trying to add the postcode is impossible for me and I couldn’t pay with my card because you can only type numbers and my postcode has letters as well. Also quite a few times gets like stuck on one section and you can’t go back, had to close and open several times to reboot it. But if you have a Mexican or USA card should work fine.

Smooth & easy navigation through to the booking system / Apple wallet. Avoid the queue with this app

Although it says it can be used to check in, it essentially can’t be, as it’s neither possible to select seats nor to check in without selecting seats. So the app is useless.