Volotea

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Downloaded it for the second time to give it another try but it was most disappointing (again). It was impossible for me to book a flight as I constantly get a banner telling me that "Log In failed" and it blocked any other functions. I am not a member of Megavolotea so I don't know why it insists on me logging in. Finally I used the website and it worked great. Never again.

The website and app have severe issues. Payments will not go through, my booking was wiped out, their telephone number is an automated loop that directs you to their website or to chat, but their chat is also automated. The email sends out standard, repetitive replies that direct you elsewhere. They finally answered to confirm my booking, yet their online system still shows “no booking” found. As such, I cannot pay for my seats nor can I check in online. Now I am forced to pay for the extra cost for them to print out my boarding pass and pay for the seats which should have been taken care of weeks ago. Take my advice and choose a different airline!

Your website is an inconsistent mess. I am a megavolotea plus member. 9 times out of ten when booking a reservation all of the benefits of being megavoleoplus are not offered to me. Your telephone agents don’t seem to know this and insist that it is added as an option to purchase, however it is not. He said that we received an email that the combo plus option was going away. I never received an email like that. He suggested that it went in my spam. I clean out my spam every day. I have never received a message like that from Volotea.

Hours wasted trying to check in online (app and desktop)! I’m not sure if that is their “strategy” to charge the €30 pp at the counter; I’m really hoping it won’t happen tomorrow when we have our flight. It is easy to book a flight, but it is a pain to check in online! Beware! Fix the app, please. This will make new customers no booking again with this airline.

Had to use the app on my phone

Ogni volta che tento di cambiare il mio profilo quello di mio marito di aggiornare lo stato daa megavoloTea plus diventa tutto impossibile una perdita di tempo sconfinata

There are only a total of 16 reviews which the majority of are terrible 5 stars so hopefully this message will go to the top and save someone hours of valuable time and unexpected funds.. they make it impossible to check in online so they can charge you at the gate. The app and website will take you on a series of circles and waste your time. First time.. Last time. Watch out mates

The app abuses the notification system to send promotions, unfortunately negating valuable uses such as sending up to date flight information, etc, if you choose to disable notifications to avoid this nonsense.

Volotea is garbage. This app is also garbage. Do yourself a favor and pick another airline. Good luck trying to talk to a human if you need support. Their “chat” service is merely a bot. Not helpful. No ability to add bags on the app after you book. You will be picked apart by fees and extras. Contracted airport employees (like Swissport) are slow, incompetent, dismissive, etc. Boarding is a disorganized mess and airplanes are dirty. Inflight service is a joke.