Almost nothing but troubles
App Store needs to improve ability to make paragraphs for readability lol. Three stars is being generous. To the app and VRT in general. Although I really appreciate and respect everyone I’ve ever interacted with there! And I really appreciate the hard work & efforts. The systems and policies I don’t always agree with, if they could be better and just aren’t, especially regarding use of some platforms that are advertised and known to not be private or secure so financial and trustworthy health institutions DO NOT USE EMAIL TO COMMUNICATE PERSONAL INFO (such as mainstream free email providers) and instead use a secure and private platform or web-based secure pages that requires secure login and authorization measures. 2:12 -2:22 pm Tuesday 10/18/2022 busy, can’t/won’t schedule a ride. Appears to change current location as you change your point on map but immediately reverts to last location when I got a ride! Anyway… as for “on demand” app: advertised as running until 8 pm but a driver told me it stops taking rides at about 7! & Canyon County buses don’t run AT ALL on Sat/Sun! And on-demand means it often takes up to close to an hour to get a ride… after picks up & drops off others. On-demand is a misnomer in my opinion, but I deal with people who usually take things literally & expect people to say what they mean & mean what they say. Not usually unreasonable. The other day my friend couldn’t figure out where “on-demand” bus was picking her up when she got off bus from Boise on 10/7/2022 at Walmart, so she missed it while she was on phone with me, having sent me a screenshot of map it gave her, having me try to help her get to where she needed to go for the “On demand” bus, which also doesn’t show up on any mapping apps like the iphone map, because IT ISN’T A TRUE ROUTE. This was at 6:30 PM on a Friday. It had already taken from 4 or so to 6:30 pm just to get to Nampa from Emerald & Curtis in Boise!!! Then when friend tried to request a new bus immediately (she saw it drive off while waving at it), the app kept giving message that it was busy! She tried repeatedly as she was stranded & had no other option at that time… After being at work all day & 2 hours plus to get only part way home, which is by Amity & Holly. It never did work!!! so she sat there until 9 PM!!! That’s when I was finally able to go get her from very opposite end of town in southwest Nampa. What if I’d been gone tending to aging parents in Eastern Idaho?! The app has probably
