WASH-Connect

“Add funds” doesn’t work. Support do not react or it’s also doesn’t work.

Hi, I installed the application on my iPhone 13 and tried to add several different bank cards. The app always shows the error “Card save error”. Additionally, when I try to contact support via the app, this functionality doesn’t work either.

……after getting some hints from another user: if you register via the web-site getwashconnect.com you can add european credit-cards………by then using your account within the app it will do the job.

Couldn’t use the washing machine because I have to register. But you have to have an American phone number, otherwise you are not able to register. That’s really sad because I thought this app is especially for tourists 😔

Love this app. Super easy to set up and use. Lets me know when laundry is done. Awesome!

Machines are always malfunctioning and when you try to get a refund their response is “ you’ve exceeded your limit”

I like the wash app

It is so convenient to be able to wash and dry clothes using the app on a prepaid basis! One little nag: the hotel sells powder detergent when the sign says “Donot use powder!” There should be a larger sign because powder, for a short time, caused clogging, but a technician promptly came and fixed it!

I love that I can retreat to my apartment and follow the progress on my phone. Really good system

App is straightforward and easy to use once you familiarize yourself with each feature. A breeze!