WISeID Vault

I lost all my data during a phone switch. The data was saved in the cloud and did not update . I submitted a ticket with their tech support and heard nothing for 5 months then multiple emails in one day. My data was recovered and app works as expected. Better late than never. I will keep the app but will be keeping a manual back up somewhere else... 5 months was a long time. I have passwords and account info dating back to 2014.

My favourite app

Lost all my info 2x Can I give -5 stars?

I am really MAD!!! I paid good money for this app and also made an in-app purchase for dropbox & email backup. Now they drop all forms of backup and are asking you to spend more than $20. for their version of backup, since the Kaspersky "crooks" took over. Scammy business practice…trust with all your info, then take the ability to retrieve and backup, then ask for more money again, to have ANY ability to back up your info and retrieve it again. TERRIBLE! If they don't bring back dropbox and email support I am going to make a big deal about it to Apple and any other way I can. I don't appreciate being scammed by "unscrupulous" developers. They need to make correct this pronto…this is information that I depend on. I will alter my review when you restore my ability to back up, without being juked into paying more $$$. After all of this, I don't know if I can really trust these blackmailers with my important data. DO THE RIGHT THING!

Please fix it Oh WISeID !

Dead after recent iOS 10

Latest update for iOS 10 compatibility broke the app!

You could at least warn people via email an upgrade is coming that will wipe all the data. I am screwed. This is unforgivable.

Had this program for years and loved it. Loved using the free backup feature to Dropbox or email. Used the program almost everyday and stored a lot of info over the years on it. Somehow the program updated to new version and my data was gone and there is no way to connect to Dropbox or email to recover info. I contacted company and they said to email Dropbox file with my master password and they would recover my data to the program. The problem with that was that would be defeating the purpose of having all of my info secure. They want me to give and trust them with my personal info over email and trust that it isn't going to be misused. I don't even know who these guys are so why should I trust them. They really screwed a lot of customers up because they want to make money by forcing customers to pay a fee every year to backup their data. I asked if they could send me old program so I could get me info back and they didn't want to and closed my case. That's the kind of support you will get if you buy this program. To use their backup it's going to cost $30 a year. Their old program it was free to backup and restore to Dropbox or email. I switched to mSecure which is just as good or better then wideid. mSecure allows multiple pics to be added to a file and the pictures are enlarged so that info on a credit card can be read easily.

I never write reviews but I had to WARN others about this app. New version equals complete lost data and no way to recover!!! Not exactly what you need in an app that stores your passwords. It's not even worth 1 star but that's not an option!