YouGov

Cannot log in after update the app..did not receive the code for log in until today

Please add more gift cards such as Amazon pay gift card in reward section.

Can’t event register for account setup - issue with keying in the code. Lousy.

Submitted 21 days ago to ask for advise to solve for not being able to receive OTP and also rewarded amount of $25 was not credited till now for almost 21 days

Have try many times still the same can’t redeem, very disappointed

Has been getting error message while trying to redeem PayPal reward since Nov 2021 and has raised more than 5 support tickets over the past 12 months. Yet, the issue hasn't been resolved and YouGov support has stopped responding. But, they continue to send me surveys and expect me to do them a free service. What an incompetent and cheapskate company. In today's business environment, there are countless ways to issue payments but YouGov continues to ignore their respondents payment issues.

Written a few emails on issues relating to rewards redemption, initially there are some CS response. Unfortunately, the replies does not resolve the issue, after which they went radio silence. Been months since the issue but no response.

I have emailed multiple times via the chat on YouGov as there is always a point redemption error and for many months I still can’t redeem the points. The customer service basically do not exists and nobody is there to help you if you need to change email or issue with redeeming points.

The survey is easy to understand.

Good survey as I received many times the reward. Thank you very much Gov survey ….