Why?
I wanted to open the app and quickly see if a payment made through the ACH on the weekend is now pending. The app makes me re-enter my username and password. OK, it’s a safety measure. But then I have to enter a passcode as if I’m using the app for the first time. Why? And it looks like it wasn’t asking for my original passcode but any passcode. Why? Definitely not a quick in and out. Second, I don’t appreciate FF for wiping out a link between this bank and an online bank I use. Why wasn’t I notified beforehand?