ACT Fibernet

Very bad.

I never seen such useless application and it make soo complicated to make one bill payment for the customer God can only save us

Your working team is not worth to be the company no respect or responsibilities of their job I hate the day which took your internet connection

Improve speed in basic plans

Every month same problem connection is notStable, support team is irresponsible there is no Team leader or manager to monitor or maybe they are lazy to answer. I am getting out of this provider..

Very bad service am frustrated with the team. Paid the full year amount more then a week ago and still the connection not given. Very unprofessional staff no coordination among their staff. App also also not user friendly so also the customer service.

I’ve been force billed a subscription and there is no way I can view or cancel it using the app. Of course calling the call center means a hold for hours with no luck to get through to anyone

Got a new connection and the support staff doesn’t know to configure a simple D-Link router and on top of that he made us make a call saying that the configuration is completed. They were supposed to send someone in evening to configure and it’s now more than 5 days no one is there and the SR raised was closed for the reasons best known to them. I have already paid for the service for 6 months and this pathetic support will surely help me I suppose with kids losing on schools as well. Thank you ACT for your worst support and support staff, if I don’t get a solution surely I will be putting these up on social media and will propagate this everyone I know of and will pay them to migrate to other services.

Wanted to cancel my services. There’s no option except calling the call centre. Called 100 times. Agents drop the call everytime or systems are down. Worst service ever. Internet speed is good.

I have requested for a new connection on 23rd of May 2020, through one of ACTFiber sales Agent Mr. Asalam contact number ‭+91 99122 29435‬ (just a fake sales broker) post payment disappeared never answered a single call. Not at all happy with ACTFiber net till today still am not able find one contact to resolve my issue after taking a year subscription paying around 14k rupees. Worst experience. 👎