Poor customer service even for premium users
They refused to process a small credit on my account when I downgraded then upgraded to a higher tier plan even though I am paying much more every month.
4.5 out of 5
147 ratings in Canada
They refused to process a small credit on my account when I downgraded then upgraded to a higher tier plan even though I am paying much more every month.
This is my first time using Active Campaign. I imported 637 contacts, created a custom template, created a campaign, and thought that it had been sent to all 637 contacts. The campaign, however, indicates that it’s “Pending Approval”. What approval is needed and why is any approval needed after I send the message?
J’aimerais pouvoir ajouter une task dans un compte et non seulement dans un contact. Lorsque je me mets une task, je reçois automatiquement un courriel mais ce courriel est inutile, le crm devrait envoyer un courriel au moment que nous inscrivons dans la task à la date et l’heure sélectionné. Je n’aime pas être obligé d’entrée un courriel dans les ajouts de contact. Nous n’avons pas toujours le courriel de la personne au début de relation. Si un contact est responsable de 2 comptes, on ne peut pas ajouter le contact car le crm reconnaît le courriel et refuse de l’enregistrer . Il demeure attaché à un seul compte. Il faudrait permettre un contact sur plusieurs comptes.
The connexion button stays greyed out, it’s impossible to connect. Edit: it seems the problem got corrected. You can pretty much only create tasks or check reports. Far far far from the website.
I love this team. They understand our needs and provide us powerful tools for sales and marketing. Happy to be their client for over 5 years now.
Cannot make deal stage changes etc or view tasks anymore. Why the downgraded app features??
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Top Free
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223
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