ADIB Mobile Banking

This app makes me tired and blind during the night becuase it is too bright and white. A night/dark mode is an easy improvement and all developed banks started to add it lately. Please do a dark mode feature in your app thank you

Three times ive been told to delete the app and then to redownload it again. Lags behind other banks with apps in terms of usability and consistent functionality. If i didnt have car finance with them i would close all my accounts purely because of this app

at step 4, the apps used my phone to scans my ID the stuck there. On the screen there is a rotating dashing circle. I need some technical support. Thank you.

I had an extremely disappointing experience at ADIB Bank, Jumeirah Branch while trying to open a business bank account. My initial appointment with Ihsaan Eljack and her manager was scheduled for 9:00 AM, but since it required reconfirmation in the morning, I was only given a few minutes’ notice to attend, which was not possible. I requested to reschedule for 10:00 AM, and it was confirmed. I arrived on time at 10:00 AM, yet Ihsaan Eljack was still with another customer, and I was left waiting for 1 hour and 35 minutes. At 11:35 AM, when she finally became available, I was then informed that her manager was not in the branch and was not responding to calls. However, what makes this situation even worse is that the branch manager was present the entire time I was waiting but left the branch for unknown reasons, knowing I had a scheduled meeting. This level of unprofessionalism and complete disregard for clients’ time is shocking. Making a business client wait for nearly two hours and then failing to proceed with the meeting due to the absence of a key decision-maker is completely unacceptable. If this is how they handle new business customers, I can only imagine the challenges one would face after opening an account. I strongly do not recommend ADIB Bank, especially the Jumeirah Branch, for business banking.

تطبيق سيء وبطيء جداً

This app makes me tired and blind during the night becuase it is too bright and white. A night/dark mode is an easy improvement and all developed banks started to install it. Please do a dark mode feature in your app thank you

This new app gets stuck at a screen that says ‘No Emirates ID’. Non residents do not have Emirates IDs so why was there no consideration made for us? The app used to work perfectly and now I have no access to my account which is a disaster!

Since the latest update, it has completely made the app unusable. It forces on to you the Transaction Notifications message and when you click Done you get a “Server not responding, please try again later! Internal error” You cant even dismiss the notification so you aren’t able to view account balance. Useless.

Cannot scan Emirates ID as it requires very close up image and therefore is out of focus

Unfortunately, of all the banking apps I use this has got to be the one that glitches the most