Alpha Cars Basingstoke - Reviews, Revenue and Downloads - Apple App Store

Description

Book a taxi with a few with a few taps on your phone. Alpha Cars is a FREE app to download and will cost you nothing to register!

It’s quick and easy to use, just register your details once and we will find your favourite pick up points for all future bookings.

Through this app you can:
• Order a taxi
• Cancel a booking
• Track the vehicle on the map as it makes its way towards you!
• Receive real-time notifications of the status of your taxi
• Pay by cash or with card
• Order a taxi for an exact pick-up time

We will notify you with confirmation of your booking and when your vehicle has been dispatched.

Order taxis discretely in a noisy place without a phone call.

Simple and easy to use taxi booking.
With our app you book directly into our booking and dispatch system which provides you with a priority service.

Alpha Cars launched in 1993 and is largest private hire companies in the Basingstoke and Deane area. We operate from our base in Joices yard, Basingstoke town centre, and from Basingstoke train station. We cover all surrounding areas. Please call 01256 844 444, if you are outside of our region.
All of our vehicles and drivers are fully licensed and regulated by Basingstoke and Deane Borough Council, offering you the peace of mind that you are using a reputable, fully accountable taxi company.
All of our vehicles are fitted with the latest GPRS technology, ensuring complete traceability and accountability of all journeys and allows the user to track the status/location of their taxi at all times.

We take all feedback and reviews seriously. Please leave feedback about your journey on our app to help us continually improve our service.

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User Rating

2.27 out of 5

82 ratings in United Kingdom

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Ratings History

Reviews

Poor app

Service was great the last time ordered from their app and I will probably return in future. The only thing I didn’t like is when you request ride on the app, it does not forecast how much the fare will be, I had to ring office and ask them the price.

Terrible app

Come on. Not that difficult. It’s taken me 15 min on the app to book a taxi…

Poor app and poor service

Hardly ever able to book taxi and if you can it’s late! General message is that high demand unable to take bookings! But how is it always high demand? Time to move aside and let a real taxi firm into Basingstoke

Doesn’t work

This app just doesn’t work, tried uninstalling it and then installing it, no joy, even went old school and phoned them up, the answer phone message was as download the app 🙄, went to another taxi firm instead. Spend you hard earned Mowbray else where.

How do you book

I plan ahead. I can’t see how to anything other than order a taxi for immediate pick up

Unreliable!

we booked a taxi tonight 24hours in advance and they did not turn up or call us to say the could not do it. Why bother to book?

Honestly a complete waste of time

If you making a booking 30 minutes in advance it will automatically confirm the booking, and then cancel it just before it was due to arrive because they haven’t got drivers available. Its like a really dreadful and badly made version of uber that literally does not work.

not intuitive

totally rubbish, just ring them , this app is the worst 🤬

Great service

Loved the app, really easy to use and could track the taxi and it arrived on time. All good, Will use again.

Great convenient app

The new app is much better than the previous version, making it quick and easy for me to get my go to taxi.

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