RIDE TAXIS - Reviews, Revenue and Downloads - Apple App Store

Description

Book a taxi in under 10 seconds and experience exclusive priority service from Ride.
You can place the booking directly on our map, and see how many available cars there are.
No standing in the rain. Track your car as it arrives on a map, or call the driver when they are nearby. No more guessing where your cab might be.
Place bookings hours, days or weeks in advance. Whenever it's convenient for you.
If necessary, cancel your booking at any time. It takes seconds to place a new booking directly from the handy favourites list.
Having integrated SMS booking, we've now launched this intelligent iPhone App so you can book a taxi within 3 screen taps.

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It's so easy and quick to use. Download the App and register just once. Our intelligent software will suggest your favourite Pick Up locations, and you're ready to book your a car.
When you make a bookings, we'll notify you by Push Notification as your car is dispatched. We'll also inform you when your car is 2 minutes away, giving you additional details such as registration number, make, model and vehicle colour.
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We value feedback and take all reviews very seriously. So please leave us feedback about your journey using the App. This helps us continually improve our service.

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Screenshots

User Rating

2.5 out of 5

80 ratings in United Kingdom

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Ratings History

Reviews

Taxi ride

Not happy would like to complain via email with my evidence but can’t find email address. Not happy will sue union in future

Cancelled itself at the last minute before my interview

This is the worst taxi service I have ever thought of using. It cancelled at exactly 7:25 am when I had to leave for the interview

Impatient drivers

Most

Maps need updating

type in the postcode I need and it’s not an option, “no we’ll pick you up from another place” 🤣 just crazy how every map can register a postcode bar theirs, needs to be better than this

Not happy

Apparently I get charged £4 extra then normal because the driver decided to take the long route. Pretty sure it’s illegal to be on your phone whilst driving but the driver I had is happily obeying the law. No communication about extra cost just say one thing then charge the other without saying anything. Since it got changed from delta to ride it has gone downhill not a happy bunny

Entices with lies

DON’T tell me a ride is 12 mins away to get me to book only to find out the actual ride is 45 mins away. When you’re stuck due to a train fire and need to get home, that’s a really unwelcome surprise. Usually great service close to home around Burnley, just don’t service Manchester if you can’t be honest.

Do not bother with them

They over changing me when the app says £14 and they want me to pay £20 I’m not going to use these again

Best taxi driver we’ve ever had

Just got a taxi from Nelson to Burnley return and the driver WM15 FSN Was absolutely fantastic he was not rude, and engaged in conversation with us, shame more taxi drivers are not like him, so many times got a rude obnoxious man driver and when I’m alone makes me feel uncomfortable and that’s not on… honestly he was brilliant

Mr Mick

We have just got a taxi and the driver could have got us to our destination a lot quicker but he was too busy on his phone on loud speaker during our full trip his taxi number was 211 registration number BL65 TXB I did explain I thought he was out of order and he sped off as I was taking the picture of his registration number. We use you on a very regular basis and your service is always spot on.

Charger £20 for A Journey that never happened

I tried to order a taxi via the app, after 30 minutes waiting for a driver I cancelled my booking and my alternative arrangements. An hour later I received multiple calls harassing me from the driver but I was no longer at that location as I had cancelled the booking. I received an email receipt saying I had been charge £20 and the booking had been completed. Drivers are lying about bookings and collecting fares for journeys that don’t happen. I have tried to get in contact to discuss this without any luck.

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