Malfunction
The app often malfunctions
Yes, Amex GBT Mobile is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Amex GBT Mobile app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Amex GBT Mobile is free.
To get estimated revenue of Amex GBT Mobile app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.21 out of 5
166 ratings in Norway
The app often malfunctions
The app is slow, travel bookings are inefficient and I ended up paying for no-show due to a hotel cancellation that seemed ok in the app, but did not go through to the the hotel. I have not yet received reply from customer support on this. I also used the chat function in the app and weeks have gone by without any replies to my messages. This is by far the lowest quality travel app and travel service I have ever had to use.
The mob. app is stone adge technoligy. Terrible to use. Worst inovated app ever. Pls. get some proffesional app developers to redesign new app from scratch. Hence, not only new revision/update. Totally new are required ASAP. It is a disaster.
Nice app with good end user interface.
The user interface of the app for e Checkin is terribly buggy and barely usable.
Doesn’t allow me to plan or modify travel. Chat support is worthless. I’m better off texting my 10 year old and having them log into my account to rebook me. Can’t tell what’s more disappointing, the technology investment or the personnel helping the traveler. The most urgent requests during business hours are replied to after business hours, giving me answers a day late and with a fee for them not acknowledging until after hours with a “see gate agent” reply.
The new homescreen is great! Love being able to scroll through my upcoming trips right on the first screen. And chat is still just a tap away to get me out of any travel bind!
This app has not worked for months on my iPhone and customer support is horrible. I have called several times about my issue as I need this app for my work. I get told every single time that it has to be escalated and I will hear back in 24 hours. Hopefully a negative review will get this resolved as I don’t know what else to do.
AMEX global business app and customer service barely passes for customer service…. I have been stuck in an airport 2 times now in the last 6 months and couldn’t get in touch with with an AMEX agent via either chat or phone. That’s after multiple HOURS or trying…. Find a different travel partner and save yourself the heartache
Last two releases have a defect where if itineraries are added to Apple calendar it does so assuming UTC +0 is your timezone. The result, all calendar entries are incorrect and off by the number of hours your timezone is offset from zero. Quite frustrating.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
103
|
Top Free
|
|
167
|
Top Free
|
|
189
|
Top Free
|
|
189
|
Top Free
|
|
246
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