China Southern Airlines

It defaults to Chinese language and I can’t find where I can change it to use English

Could not find language change option. All in Chinese

This app already has a bad UX but recently it ignores the English as preferred language and just renders the app in Chinese Simplified. Makes it impossible to use. I tried everything. Useless.

上个世纪的app，数据加载慢，设计丑，真的不知道究竟是谁在负责南航的手机软件。以前觉得南航蛮高级，越做越差劲了。和国航，东航完全不是一个等级。唯一的一个好处，南航空客比较多。没波音飞机🤓

The app is so annoying. It’s all Chinese and so hard for me to change it to English even tho my location is NZ

Even tho I’ve selected my country as New Zealand and language as English. Every time I click on something it reverts back to Chinese so only the home page is English. It’s shockingly horrible app

Hard to understand why such a big company has this dis functional app. Someone must have received a good rebate.

在南航网站登陆会员购买机票后 登陆app 查询不到已订机票 一度让我怀疑是不是我订个假网站。app 菜单很多 可是尝试了几个功能全都不好用 增加联系人电话号码不行 修改显示语言也不行 没找到 哎 浪费时间 非常失望的app 简单好用一点不行吗

It’s the worst app ever. Also, the airline doesn’t refund the miles properly after they cancelled my pre-selected seats. Definitely not recommend if you have other airline companies to choose from.

后台响应慢，不是服务器繁忙就是打不开，买个机票常常要来来回回搞很多次。特别是什么专享特惠，页面能打开就像中彩票。这么大个公司，做不出个像样的app，空有一堆功能，里子后台跟豆腐渣工程一样。这么多年没长进，和南航优秀的运营表现实在不符，垃圾app。