EVA AIR

Would be helpful if the departure gate would appear in the app

The timeline that clicks you off and then you have to start all over again

Totally useless.

The push notification told me I have two messages, when I login, it says “no messages”. Connection is so so so slow, I would not reply on it to get a boarding pass on my screen. I thought Taiwan has one of the best IT persons in the world, this would give them a bad reputation.

EVA App is so slow and I get connection time out most of the time. Why not just offer a web version?

For 2023 standards this app was outdated in every possible segment imo, you guys should really consider a “version update” like what Lufthansa did

Be able to modify infinity award profile name in the app. Instead of having to fill out a form and fax it.

The passport expiry date cannot be populated with another date than the current date. Iphone 8 IOS 15.5

App and airline doesn’t have a working system. Can’t retrieve any information with sticker number or booking reference.

Wouldn’t let me sign in using the password I had set a minute ago, even though apple automatically saved it for me. Process to request a password change is ridiculous, asking you to input information you haven’t even given yet. What a garbage app. This is absolutely enough to make sure I don’t fly with this airlines.