I would give zero stars if I could
System has been bricked since app issues months ago caused massive issues to previously working system. European “help desk” is worse than useless taking weeks to respond if they bother at all
4.54 out of 5
271 ratings in United Kingdom
System has been bricked since app issues months ago caused massive issues to previously working system. European “help desk” is worse than useless taking weeks to respond if they bother at all
The app was disappointing because it quickly became apparent it had been designed for the indoor Orbit control panel driving solenoid valves. By adapting it to work with the hose faucet timer a lot of functionality does not exist. It appears that whoever adapted the software has no knowledge of running an irrigation system. As with the control panel unit multiple zones are needed for complete garden/greenhouse watering. The app only handles one zone at a time which makes it complicated to program. There is no overall view of the watering schedule so you have to be carful not to get overlapping times. You can only view or change a zone parameters by activating it. With multiple zones this can be a slow process. Once running though it performs OK. The Wi-fi setup was easy to setup and it works much better than the Hozelock wireless system I have been using. The water flow metering does not function. Battery life is good. In my first season batteries lasted most of the season which given the faucet only uses 2xAA batteries is exceptional. The battery level indicator does function but with multiple zones it is a real pain having to activate each zone one at a time to see the battery level. Recent updates have introduced nasty bugs that are a real concern. Now a change to a program results in the faucet not functioning to the revised program. Only solution seems to be deleting the program and inputting a new program. This is not what you expect from one of the leading suppliers of irrigation systems in the USA. I downgraded to 2 stars as a result of issuing faulty program updates.
Can no longer log-in. Fails to recognise email address as belonging to an account but then says account exists if you try to set it up again. Useless.
How can I change the order of the sequence once I have selected the areas for a specific program?
The app is great, but I’ve had this controller for a couple of months now and discovered a problem. I have 6 watering zones. They are all lawn except for zone 6. Zones 1-5 are using smart watering. Zone 6 is a flower bed. I have zone 6 programmed to water every day at the moment and every time I look at the app, the program is disabled. I enable it, close the app, reopen it and it’s disabled again. So I have to remember to do it manually. Was hoping it would get fixed in an update, but nothing yet
So much better than complicated wall timers with dials and lcd displays. Easy and clear to programme, worked first time! Tip for buyers in UK/Europe who buy from Amazon/eBay in USA... power supply is 110v input so can’t use here - the existing 240v one for my old timer has same 24v output and works fine.
Requires.personal information and a ‘lack of privacy’ policy agreement to switch on a hose pipe. Also programming very limited. Buy a dumb device.
It is pretty good. I have just installed it. Impressive!😊👍
Easy to set up, easy to use, great features. Means I won’t come home to a dead garden! really pleased.
In seconds I can control our holiday home irrigation system from thousands of miles away
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