Can’t login
Updated the app and added more bugs. Doesn’t even recognize my account anymore. I have to login on a computer only
Description
The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like:
The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
Hide
Show More...
The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
Screenshots
BASIC Benefits App FAQ
-
Is BASIC Benefits App free?
Yes, BASIC Benefits App is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is BASIC Benefits App legit?
⚠️ The BASIC Benefits App app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does BASIC Benefits App cost?
BASIC Benefits App is free.
-
What is BASIC Benefits App revenue?
To get estimated revenue of BASIC Benefits App app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Belarus yet.
Ratings History
BASIC Benefits App Reviews
Company in Question
This company is very hard to deal with. They seem to question receipts for the purpose of not wanting to pay the amount. I had all things in order and the reimbursement was denied 3 times because they said the date of service was not on the receipt. It definitely was and the credit card receipt had the same date but it was still questioned. I have spent hours on this and it should take ten minutes. Be very leery of this company.
Customer service threatens customer
A customer service supervisor threatens me that they will report all my FSA claims to IRS so that IRS will audit me. That tells a lot of them!
Never works
App no longer works. Stopped working months ago.
Worst customer service
I called to verify if I send the right documents which multiple agents verified I send the proper documents. I was told to wait for 3 days turns around and declined my request of reimbursement. I called again why nobody knows why it got declined. DO YOUR JOB RIGHT!!
Always something WRONG!
I am trying to log in to my account. The verification code was sent and all it says instead of logging in is “SOMETHING WENT WRONG”…come on man. I can’t submit ANYTHING!!!😡
Useless
All I want to do is be able to make payments and nothing clearly shows me how. Amateur hour
App launches website
This app launches cdabasiconline.com website where I have to login again. The verification is set to my husband’s mobile, it is one thing if I have never logged in, but this is a nuisance.
Not user friendly
Please work on making it more useful to users
Update of app kick me out
I hate having to reset my password every time I log in because their updates sign me out of the app on my phone. Otherwise it’s great, but it’s added half hour from having to call and be transferred and transferred or extra time to reset that eliminates what would otherwise be a efficient app.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
BASIC Benefits App Installs
Last 30 days
BASIC Benefits App Revenue
Last 30 daysBASIC Benefits App Revenue and Downloads
Gain valuable insights into BASIC Benefits App performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Health Fitness
- Publisher
- Benfinity
- Languages
- English
- Recent release
- 3.13.3 (2 months ago )
- Released on
- Sep 29, 2020 (4 years ago )
- Also available in
- United States, Germany, Algeria, Denmark, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel, Norway, Dominican Republic, United Arab Emirates, Czechia, Colombia, China, Chile, Switzerland, Canada, Belarus, Brazil, Bulgaria, Belgium, Azerbaijan, Australia, Austria, Argentina
- Last Updated
- 2 days ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.