Useless
I can never log in. Once I verify my account with a text it always tells me something went wrong. I don’t even understand the point in them having an app if it does t work at all.
Description
The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like:
The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
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The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
Screenshots
BASIC Benefits App FAQ
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Is BASIC Benefits App free?
Yes, BASIC Benefits App is completely free and it doesn't have any in-app purchases or subscriptions.
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Is BASIC Benefits App legit?
⚠️ The BASIC Benefits App app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does BASIC Benefits App cost?
BASIC Benefits App is free.
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What is BASIC Benefits App revenue?
To get estimated revenue of BASIC Benefits App app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Egypt yet.
Ratings History
BASIC Benefits App Reviews
Customer service
Customer service is the worst
County government member
Terrible service that denies claims even ones that have been doctor authorized for years. No consistency- I’ve proven every instance medically substantiated but only after stress and make ch time diverted from my family & work.
Always Denies
They always deny and ask for receipts constantly. I believe they do this on purpose. They forget this is my money. I’m an adult and know what a covered expense is. Can’t wait to get it of this plan next year.
Always something WRONG!
I am trying to log in to my account. The verification code was sent and all it says instead of logging in is “SOMETHING WENT WRONG”…come on man. I can’t submit ANYTHING!!!😡
Issues all over
App lacks functionality, it’s hard to find denied reimbursement requests, and reasoning for decline that is provided is not clear. Beyond the app, the company is difficult to work with, and support request system does not work.
Unhappy
I just need a mailing address for reimbursement of an insurance payment and can’t find it on this site. Your phone system is even worse.
Costumer service is really bad no one follows up
Still waiting to get help on a transaction costumer service never follows up. If I could give no stars I would
Can’t login
Updated the app and added more bugs. Doesn’t even recognize my account anymore. I have to login on a computer only
Company in Question
This company is very hard to deal with. They seem to question receipts for the purpose of not wanting to pay the amount. I had all things in order and the reimbursement was denied 3 times because they said the date of service was not on the receipt. It definitely was and the credit card receipt had the same date but it was still questioned. I have spent hours on this and it should take ten minutes. Be very leery of this company.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
BASIC Benefits App Installs
Last 30 days
BASIC Benefits App Revenue
Last 30 daysBASIC Benefits App Revenue and Downloads
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App Info
- Category
- Health Fitness
- Publisher
- Benfinity
- Languages
- English
- Recent release
- 4.1.5 (1 week ago )
- Released on
- Sep 29, 2020 (4 years ago )
- Also available in
- United States, Germany, Canada, Ireland, Netherlands, Tunisia, Bulgaria, Ecuador, France, Switzerland, Japan, Denmark, Australia, United Arab Emirates, Algeria, Spain, Norway, Chile, Finland, Argentina, Türkiye, Belgium, Colombia, Azerbaijan, Hong Kong SAR China, Pakistan, Belarus, Hungary, Brazil, Lithuania, Israel, Dominican Republic, New Zealand, Indonesia, Czechia, Greece, United Kingdom, Peru, China, Egypt, Austria
- Last Updated
- 2 months ago
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