BetterUp

Une fois tous les paramètres et préférences configurés, l'application nous redirige vers un écran avec des suggestions de pseudo-thérapeutes. Cependant, il semble impossible de revenir en arrière ou de retourner à l'écran d'accueil ou à son profil. Cela ressemble à du dark pattern en UX/UI. Je pense signaler cette application à la CNIL et à Apple. Quand je pense que le Prince Harry et Meghan sont derrières cette application, c’est une honte !!!

I have been struggling to find a coach who isn’t just trying to be a pseudo-therapist. I really wanted a COACH coach, someone who pushes you and REALLY holds you accountable. That is not what any of their coaches appear to be when you sign up. Its a very Brene Brown-esque “safe space” vibe. Maybe if you're a workaholic with a lot of work stress and perfectionism thats what you need, but when I signed up for a productivity coach that is not what I was expecting and DEFINITELY not what I need.

II would refer this company to any and everyone. It is well worth it.

I’ve been with better help for over a year now and I have no regrets. I’ve been working with Melinda the whole time and I can say I’m not the same person as I was when I first started. She has been an incredible coach who has walked with me through some really hard experiences in my career and has helped me overcome them. Melinda always takes the time to listen to what’s going on and from there she gives insight and helps me navigate what I’m trying to say and my feelings. She is an amazing coach and I would recommend her to anyone and everyone and I’m grateful that BetterUp offers this service!

This app is really helping me to push forward and get to what I want in life - I’ve also been on and off in therapy and while that was also helpful, this is helpful in other ways that help me to really think about my life and what I want from it, I recommend finding a coach you mesh with because it makes all the difference

Constantly tells me that I’ve exceeded my month’s scheduling even though I’m re-scheduling. A lot of scheduling problems with the app.

I wasn’t able to find a coach with the right background to help me. Took 1 session and it wanted to cancel. They refunded me for the unused session we I don’t think they technically had to do that was nice.

Subscriptions are set up to milk users rather than serve users. If you pause your subscription, they auto renew without your consent. You have to cancel by logging in online through their portal. They will not cancel if you request to cancel otherwise. Also, they will charge you for the following cycle after you cancel, even if you do not use their service.

I needed help pushing for my goals and life and my coach has helped me do that.

Glorified FaceTime app. Web based articles inside that are hard to read and can be paywalled. Awful support. Took me 3 tries to find a coach that spoke English and I had to manually ask to be matched. That coach barely helped with me anything, as he was overworked and had too many other clients from both Betterup, Ezra and their own business. Also it's insanely expensive.