#1 Crew-only payroll app that lets you spend or send your money worldwide.
The Brightwell Navigator mobile app is used by 100,000+ crew members on cruise ships worldwide to receive their pay and send money.
The Brightwell Navigator app allows you to transfer your money internationally from the same place you receive your pay.
Choose from multiple convenient ways to send money.
- Send directly to you or your family member's bank account utilizing Brightwell's competitive exchange rates.
- Send cash for pickup to 130+ countries at Western Union, MoneyGram, or Transfast pickup locations, all within the app.
- Set up automatic transfers to a bank with every payroll to ensure your money is always where you want it when you need it.
Keep your money secure.
- Protect your money with our secure video selfie login method or by using an authenticator app.
- Advanced security and fraud prevention features allow you to lock or unlock your payroll card with the click of a button.
- FDIC insured (USD accounts only) and protected by Visa/Mastercard Zero Liability.
Get help when you need it.
- Login to message support directly from the app.
- Customer service assistance is available 24 hours a day, 7 days a week.
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Brightwell FAQ
Is Brightwell free?
Yes, Brightwell is completely free and it doesn't have any in-app purchases or subscriptions.
Is Brightwell legit?
⚠️ The Brightwell app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I have always problems on their remittances including MoneyGram,Cash pick up , western union& bank transfer.It’s always give me headaches for refunds,slow service and very inconvenience.They have always low rates but high charges fees on remittances.If you a problem it will take not just a week ,months for refunds.You need a high speed of internet to access your account and transaction are always failed.Bank transfer takes longer to receive and delayed.I hope they will improve they their system and offer service.
change recipient name
it is possible to change recipient name.?i made transaction and i put wrong surname and she cant take that money..how to change
card expired and retirement deposited
I would like to thank support team of brightwell specifically to Maam Rosita who helped me with my fund transfer. A million thanks to you..
New card request
I would like to say thank you for your exceptional service BRIGHT WELL TEAM. I got my request taken care of immediately I sent it. All personnel are so professional and diligent attending my request and that’s why I give 5 star rate..
I don’t like the video selfie
Can you make it like in iPhone your video selfie? Like the face ID. It is easy to trace your face. I hate the move closer thing. It’s not useful, it will give you a headache. I hate your service!!!!
NEGATIVE -99999 STAR FOR THIS APP! DONT DOWNLOAD
CANNOT OPEN. HUSSLE TO USE. THE CONVERT OF MONEY IS VERY LOW RATE
Dont use this app
The pin they give me is not recognized by the bank, now that want to cancel my transfer transaction but until now no action!!
NOT SECURED!
1ST CONTRACT AND 1ST SALARY HACKED AND TAKE ALL MY MONEY!!!
Frequently has errors
Brightwell would not let me add a bank and has locked me out of money transferring. I cannot transfer money to pay my dues and now I am way past my due dates. This has caused me to have penalties. In this time of pandemic, it makes me upset that instead of avoiding additional fees, I now have to pay interests just because of a system malfunction that they can’t fix for more than a week now. I asked other people and they said they are not encountering these problems. I send support tickets but the problems have not been resolved.
BEWARE!
do not download this app...they can easily access your account and edit some transactions to get money from your account...ive been using brightwell through browser for many years without issues but when using this app, my money was gone..so beware..
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