ByteSIM eSIM - Data Plan

I bought data that never activated I couldn’t get them to work. The WhatsApp support system is not even working properly. And they won’t refund so I DO NOT RECOMMEND

I bought bytesim esims for 2 phones for a trip to Los Angeles and I couldn’t get them to activate. Their support through Whatsapp did say that they’d send a refund in a few days. The first time I tried to activate my esims was before leaving on my trip and the Bytesim support wasn’t available as they’re on Hong Kong and I guess timezone reasons mattered in that case. I tried many things to get this to activate including rebooting my phone. I tried it mainly on my iphone 13 Pro Max and often when trying to activate the app would simply crash. Other times, I was met with a blank screen. On my wife’s iPhone Xs Max she’d get an http 404 error message when trying to activate. I’m not sure why this is in the app store, seems entirely unusable.

I used this in Vietnam, rather than Airalo, because the provider was supposed to be Viettel, which has the best coverage in Vietnam. Turns out they are not using Viettel, but some Chinese intermediary and the service is unusable, like 1 bar in the middle of Ho Chi Minh

Bought an eSIM for Japan and chose the 1GB per day plan. It worked well for the first 2-3 days and then abruptly stopped working. When I checked the app I still had data left for that day so I reached out to customer service to see if they could tell me what was wrong. They were rude and difficult to deal with. They basically told me that the remaining data displayed in their app was not accurate and I must have somehow already hit my 1GB for the day (I definitely hadn’t; I had only briefly used maps earlier that day). Went back and forth with them for about 2 hours before requesting a refund. Save yourself the frustration and choose a better eSIM provider

Very vexed, force update pop-up window!

Thank goodness only bought for 1 day to try out. Don't waste your money.

Avoid this eSim, nothing works! Worst coverage, totally waste of money.

I bought 20gb eSIM service for a trip overseas. The plan worked for about 24 hours after activation and stopped. My phone was showing connection but no data could be used. When contacted customer service, I was informed plan was activated and used so no help or refund. It feels like a scam to buy a service, have it activated and stop service.

I used ByteSIM on one phone and Airalo on the other. ByteSIM was a bit pricier but the Claro esim worked perfectly. Airalo sold me a “Tikal Mobile” esim. Tikal Mobile is just a reseller. They just buy low priority access from real providers. So the ByteSIM phone had fast access and the Airalo phone had hardly any access.

The customer service is good and it’s very simple tbh I bought an eSIM and it didn’t work but when I tried this app I knew I’m only gonna use this for eSIM and it’s very good for people who travel a lot.