Whether you want to move around the city in a cab, order private car rides or send your things from one area of the city to the other, Cabify is your transportation and mobility app. And without giving up the most important thing: the safety and quality of your trips.
Cabify, the safe transportation option for your trips. Reach your destination in a premium cab or private car.
How does Cabify work?
1. Reserve or request your car or taxi ride. Indicate in the app where you are located. Select your destination, as well as the type of transportation you want to use: Cabify, cab or delivery.
2. Confirm your request to order a trip and that's it! We will provide you with the details of the car or taxi and the driver, either for a trip or for a delivery.
3. Always know the estimated price before traveling. We will tell you how much you will pay for your car or cab ride. In addition, you can select the payment method that best suits you: debit card, credit card or cash.
4. Share your journey. Send the details of your trip to family and friends so that they know where you are at all times and make you feel even safer.
In addition, you will always move with maximum safety measures.
What are the advantages of traveling with Cabify?
- The safety of your trips is our priority. All trips are geolocated and can be shared immediately with any family member or friend. They will be able to see which taxi or car you are in, which driver you are with, and even where you are in your trip.
- A very easy to use app. You will be faster than Usain Bolt ordering a cab ride or making a delivery.
- Delivery. We don't just move you, we move your stuff too. Our drivers will take what you want from one place to another in their cars or motorcycles. It couldn't be easier!
- More options for you. Because we know you don't always travel the same way, we have free cars and cabs for every occasion. Cabify for your day-to-day trips, Taxi to get there as soon as possible, or Delivery to receive what you want.
- Carbon neutral trips. We offset all the CO2 emissions generated by your trips with Cabify. Choose a transportation option that thinks about the environment!
- The best drivers. At Cabify we have the most selective criteria when it comes to accepting car or cab drivers.
- No surprises. We show the price before you request a trip. This way you can travel with the peace of mind of knowing how much you are going to pay.
- 100% customization. You decide how to move. Choose from the payment method that best suits you to what beat you want to play on your radio.
- For everyone. Cabify's app is accessible for people with sight impairments, and we have accessibility settings for people with disabilities.
Where is Cabify available?
Cabify is now available in 7 countries so you can get around by car or cab. Order your taxi driver in cities like Bogota, Lima, Madrid or Buenos Aires and start enjoying more transportation options with the leading taxi app: car rides, motorcycle deliveries, airport cabs, and more. Get to know in detail all the services available in each city at cabify.com.
Want to use Cabify for drivers and become a taxi driver?
If you're passionate about helping others discover your city, find out more at cabify.com or download the Cabify Driver app.
Looking for corporate transportation for your company?
Offer the best transportation app to your employees. Open a corporate account to have a large fleet of cars and cabs available for your company's trips and deliveries. In addition, our management platform will allow you to have greater control of expenses.
Download Cabify, your car or taxi transportation app and move or send whatever you want around your city.
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Cabify FAQ
Is Cabify free?
Yes, Cabify is completely free and it doesn't have any in-app purchases or subscriptions.
Is Cabify legit?
⚠️ Warning: Multiple users of Cabify have mentioned scam or fraud. Investigate thoroughly before using this app.
“Extra comfort” ride option is a scam. English support is poor in ap
For my first ride from airport to hotel, the ride didn’t come for 25 minutes. The driver stopped driving from what I can see on app. I had to cancel the drive. The app or the driver wouldn’t do that. I took uber then.
I have some luggage in some rides. I ordered “extra comfort” options for rides with luggage hoping for more spacious car. It’s exactly same ford mundeo black cars that I had with all the regular rides. I took 4 regular rides and 2 extra comfort. Extra comfort is 35-40% extra for no reasons. That option shouldn’t exist.
On the top, the “extra comfort” driver added more then a euro for time to set up luggage which we carried on lap. We all were there waiting for her at the exact spot. So it was more luggage loading time. I am not sure if that’s normal.
I bet the company can’t give a single definitive difference between regular or extra comfort ride for 40% upcharge.
The app may look fine for English language users for first 2-3 prompts but it’s but for anything more then ordering ride. If you want to chat to customer support, the options are in Spanish only. So you have to take picture, use google translate. Same thing with driver chat. You can’t just copy the words to check the translation, as that option doesn’t exist. So again take picture every time driver says something on chat to translate.
Not reliable
I booked IN ADVANCE a cabify for my elderly parents and the app and driver showed that the cab was close by but they arrived nearly 30 minutes late and did not respond to my inquiries for the delay.
This was the ONLY ride that dis not offer tl me the option to rate driver. Customer Support did also not allow me to rate the driver and did nothing to resolve the issue. I am very unhappy with this app. I had been taking 4 cabifies a day until this point with a few issues that do not compare to this. I would not trust cabify with traveling of a loved one again.
No pickup spot at Barcelona Sants Train station
Pickup spot does not exist at Barcelona Sants train station. Couldn’t find it anywhere even with instructions on how to get to it from Cabify. Took longer than getting a cab right out front of the train station and it was the same price. Someone needs to fix the instructions or just get an uber which works in Barcelona. Taxi price was the same as Cabify and there terrible app. 30 minutes later and customer support hasn’t responded. Awful support
It works until you need them
This app is terrible. I forgot a pair of AirPods and realized immediately, while the driver was leaving, I opened the app to let him know, just to find out that there’s no way to do that.
I contacted customer service, explained that time was of essence and they took as long as they could to reply stuff that was copy pasted from a script.
They explained they would do everything they could but that it was my responsibility: aka we do not care about your AirPods and we won’t help you with it.
They said they tried contacting the driven, but it was not true.
I ended up send a message to my AirPods and the driver contacted me that way. It was his last time driving for Cabify for some reason.
No longer use Cabify:
Great option for Latin America
I recently tried out Cabify for the first time on my trip to South America. The app can be a little confusing if you’re not used to it, but it otherwise works very well. In particular, I found it difficult to review reservations I had made in advance, and I inadvertently ended up missing my ride because I wasn’t sure if I’d actually reserved it earlier or not. Cabify charged me a small no-show fee, but immediately refunded it when I explained the situation. Great job Cabify 👍 and thanks 🙏
Will definitely use Cabify again
This is how the scam works:
The drivers claim that they’ve arrived even of they’re not in sight. They choose the pick up location, not the customer. So they milk the wait time and pretend like they’re just waiting for you. Then you get charged extra for them “waiting” Cabbies can be pretty dishonest. Be careful! Curb/Lyft/Uber provide better accountability for drivers. Also…GPS location is horrible with finding drivers.
That’s how they get away with the “wait” scam.
Maybe I should have looked at the most recent reviews for red flags.
Wont accept my phone number
The app wont accept my phone number. Not sure how the business can function if they can’t get the simplest part of registering right. Will try again later and update, but I guess I’ll have to use Uber which I don’t like but at least the app works. Update: customer support says they only support Spanish numbers. Amazing how incompetent Cabify must be to not anticipate visitors may not have access to a local phone number.
Just lost a Flight for their booking feature, the driver arrived 25min late
their booking feature, the driver arrived 25min late
simple does not work
once you enter polish number during onboarding it stucks, no error messages, nothing, poor UX
No cabs
App pings cab after cab and no one accepts the ride
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