Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices.
When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information.
To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit the local Medtronic website or contact a representative.
IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit your local Medtronic website.
The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.
CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.
This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line.
Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information.
Worst service. No solution for a problem (lag of 2-24 hrs between primary phone and carelink partner phones) from past 3 months.
Most inefficient team to resolve complains.
Company is just focussed to sale pumps.
Being a doctor worse experience with medtronics 780g pump.
App review
Notification page not opening !
Not able to login
Hi installed app
Created login if and password
Not able to login after repeated attempts
App servers down since more than a week
Its been nearly ten days and the App is not working . How can the servers be down for so long.
Hate this app
Worst app, no support from team. Patient are not taken care and very poor app as it only shows updating and no graph throughout the day waste of money.
Worst version 3.1.0
Updated version seems not working well. If your team is incapable of providing solutions with updated features kindly revert back to the old version. Kindly test updated version before release. It is not a joke. There is problem with notifying low and high sensor glucose. Medtronic isn’t providing solutions, rather creating issues with the inefficiencies. Kindly update solution via mail. We are not satisfied with this current update. Revert back to previous version as soon as possible.
Not supported
This app is not supported on my I phone 11 pro , ios 16 .Kindly solve issue. I m facing a lot of problem.
Not supported
My phone iphone 13 not supported this app give solutions