Carla Car Hire

The app don’t cooperate with companies that they provide to use at their site. The company that we almost rent a car didn’t know anything about us and they didn’t even bother to talk with us about money that we used to give them already. Unpredictable fees, lack of contact and information. Avoid !!!

The app don’t cooperate with companies that they provide to use at their site. The company that we almost rent a car didn’t know anything about us and they didn’t even bother to talk with us about money that we used to give them already. Unpredictable fees, lack of contact and information.

Why are you deleting comments? are you ashamed? act like Muscovites. stole my money and hide. let everyone know what kind of company you are.

Not recommend at all .Price for car was 235 euros after 2 days got email that price is 551 euros(more the double more!!!) they took my prepayment of 23 euros when I cancelled and don’t want to give it back even when I explain they that the fault is on them not on me.Don’t book anything with carla and definitely don’t give your card details to them

First of all design - it’s awful. Next - there is no support. You can write them a message via app and wait…. But they don’t come back. And main - I booked a car, payed 100% and got email that they didn’t get my money and I need to pay again on economybookings.com.

I cancelled a booking in the app. Before doing so I was informed I will be charged the prepaid amount but insurance will be paid back to me. After some time I have received email saying this is not possible. The app is violating customer rights.

I really like this app! So far outstanding! Smooth, clean and clear :) it's really easy to use which is important to me.

I rented a car through Carla, and an issue happened with the third party rentals, but just when I contacted Carla, Mert and Lera resolved the issue and made me feel that I am a valuable customer. I will choose only Carla in my future reservations. Thanks again, you are the BEST.

One of worst rental car app, why? They don’t have a call support weekends, I’m a fool, I did 6 time rental with this app and always had a problem, most of the situation was with Insurance payments. But the last one was funny. I rental a gasoline car and Carla rented me a electric car! And the company doesn’t have a similar car as I booked, because Carla rented me a electric car…. I rented a $160 dollars car, in to the end I paid $1k dollars for the same period of resarvation. So, never again.

Just download Turo.