Chase UK

Everything so simple and easy to use. Bang on x

This app has literally transformed the way I do money.

Omg so I’m a new accounted to Chase! And already I’ve got money in rewards thank you Chase, just shows high street bank are a rip off!!!! ( over charging fees to run online banking)

Absurd registration. Asked for a million photos of my ID and a million selfies. Zero support. Avoid at all costs

Recently discovered you can only have the app on one device at a time. This is really inconvenient. It’s not even easy to keep changing the devices over. Real shame was ok for a while.

Could you please send me details for setting up a savings account for my grand children thanks

Long promised dark mode still missing. Apart from this. App UI pretty good and customer service excellent

I think Chase has the best customer service and user experience among those banks in UK. You can reach out to live chat support in seconds without bothering by robot conversations. The per-transaction PDF statement is very useful for expense claims. The only pity is that they still not have any credit card product yet.

My card details has been keep being used by deliveroo and I complained to Chase few times about this fraud. I even told them to monitor it and ask them to completely raise a dispute on this. It’s been weeks they are trying to sort out on this. Still no luck on this one.

Please fix your app, it’s been months and the app still completely cooks the phone while it’s open. CPU usage is very very high when the app is open for no reason, which is directly against Apple’s App Store guidelines.