China Bank Mobile App

Please enable Face ID for log in Also, make app easier to navigate and visually clean and appealing- for example, put all your functions/main menu options on the initial landing page upon log in. Also, please fix any bugs/issues; app keeps on crashing whenever I try to use other features. Then I have to log in and type my details again. Make adding accounts simple without the need to submit it for approval. We can do that with Other bank apps.

This China bank doesn’t work..it’s an stupid and a joke app.. Don’t waste your time in downloading it to use…there is no customer service operators to help in resolving the issues…lack of attention and care to resolve anything…this Chiba bank is stupid !!

Prides itself to be over a 100 years old and sure enough it shows! Very user UNfriendly app. Doesn’t work the first time you open it. App as clunky as the old people running this bank. Omg! For a sister of BDO, you sure don’t share her hightech - ness. Please fire your developers! I’m sure you can afford those who are more adept at making this online service (both desktop and mobile) more seamless. Pwera gaba ka hinay.

This mobile app is as good as going to the bank and lining up just to manage your account. It keeps crashing, telling me that my session has expired even though I just logged in.. and when I logged back in, it’s telling me that I am already in session.. and when I click continue… it’s telling me that my session has expired.. this is all happening within a minute. Now, it does have a diabolical humor.. it will tease you.. it will allow you to navigate all the way to your transaction such as paying bills.. but in the middle of that transaction, just when you are about to click the payee, it will again say.. your session has expired. Oh let me add my gripes about the OTP.. sometimes it arrives too late (already expired) and sometimes it doesn’t arrive at all. So frustrating. Yep, this app totally was written by novice developer. ChinaBank, you need to fire this people and hire professional developer. This app does not represent your company well.

Touch/facial ID doesn’t work. I have to input my information everytime I have to open my accounts. The service is there, it just doesn’t work except for peeking at the balance. Not safe for lurking eyes or CCTV cameras. They can easily see what I’m typing to access my accounts.

Log in process is clunky. No option for fingerprint login. Sometimes i have to log in twice. But once I’m in the account, I can transact with fairly the same ease as other banking apps.

Ang crappy ng app ninyo. Para namang hindi banko ang may ari. Biruin mo sasabihin session expired tapos kapg naglogin ka sasabihin another session is active. Hahahaha. Wala ba kayo budget na magpdevelop ng maayos? Napakainconvenient ng app ninyo in a user perspective at nakakatrigger naman from a developer perspective.

On the review, they replied to try to delete the payee and add it back again but it won’t work. I cannot add the payee anymore.

If you need to make time-sensitive transfers, Chinabank is very ineffective. It keeps logging out when you are about to transfer. Highly do not recommend for mobile banking. The app itself is outdated

OTP was taking forever to receive.