Security Bank Mobile

Every time I tap this app, I takes a few seconds for FaceID to appear and most of the time it doesn’t appear. Utterly inconvenient to use it. Most of time it ask you to enroll again for users using old app. I don’t understand this concept. It seems they keep on resetting your user profile. Waste of time. Please improve the user experience.

We cannot see the transactions this is scary!

The network is often not connected, which makes it difficult to log in frequently

The app always doesnt let me log in and automatically suggest to reset my password

I can’t transfer because the code that was sent to me isn’t working. I experienced this two times. Please improve your app, I’m not satisfied. I’m thinking to close my SB account and transfer to another bank. I’m very disappointed

Makes you change password too often

When will you add the QR code transfer / receiving as mandated by Banko Sentral ng Pilipinas?

Issue with the application of not showing the history of the transactions real time. One day you can see all the recent transactions reflected and on the next day you check, some transactions are not showing.

Unstable app, just whne youre so happy cause you can transfer money to other banks but then it’s always unaccessible...are they aware of this or are they even listening?

Services are always down, i can’t even withdraw through other ATM machines. Bulok in tagalog.