CityBee car sharing – mobility app when you need it!
Use only when and how much you need
Find a car nearby, unlock it using your phone, travel wherever you want across Baltic countries and leave where convenient in CityBee zones.
All Inclusive
We take care of insurance, fuel and parking fees in CityBee areas in the city center, so no extra worries!
Variety of cars
Brand new trucks, cars, SUVs and compact cars suitable for all occasions.Why have one car when you can have THOUSANDS of them 24/7?
Mistakes were made. I am not sure what I clicked on the app but 19 seconds later, I tried to cancel and was charged 2.29 eur.
Customer service responded to my inquiry on dropping the charge with this laughable reason:
“At the time of your reservation when your car was reserved to you but it was not used actively, and other customer’s couldn’t reserve it or use it - it still counts as your active reservation. Based on the fact that we compensate and refund customer’s only for a valid reason, we cannot act on your request and compensate for 19 seconds of not actively using the car.” (Direct quote)
If you are a math nerd, this is 433.89 eur/hr. When in Latvia, I recommend Bolt Drive.
Не работает
Не возможно дозвонится в супорт. Приложение не работает. Поддержка не отвечает в чате. Привязать карту не возможно. Воспользоваться приложением не возможно.
Awesome car sharing service in Tallinn 🐝
Brand new good clean cars with low mileage! 10 minutes walk to a nearest car from pretty much any popular location in town. Good price too, cheaper than lowest taxi rates here. In addition, support via chat in the app is very quick and helpful. Highly recommended! 👍
Poor customer service
Poor customer service. Representatives do not know how to help their clients properly, lack of flexibility and common sense.
Card for gas pin is wrong
Overall is good but no one contacted us and solved the problem
SMS negauta
Bandyta su keliais telefono numeriais. Žinute negauta, todėl prisijungti net negalima.
Use carguru or Fiqsy instead. Don’t waste your time with these clowns
I’ve been using these guys for 3 years.They have the worst customer service you could imagine. Every fifth ride or something has some stupid problem.And they refuse to help in anyway to fix any problem.
For instance there app has a glitch that often causes people not to return the car even though they click to return the car which results in crazy overnight charges.
And every single case in every single issue I hadWith them. Their attitude is simply that all problems are the customers
If you just use CarGuru orOne of the other services in Riga,Then I’ll guarantee you won’t have any problems and happy customer service these guys are just Lithuanian horse faces🤦♂️
An app that responds to help requests 5*!
Easy to use, and when I had a problem -> the instantly fixed it! Very impressed with the cars and service 👍
Over all good but
Could not find any rental so decided to try citybee. Had to go to Druskininkai, and they don’t have/allow Druskininkai drop off yet. One day trip cost me 72 Euros. It’s a bit too expensive for a day trip. In my opinion this app/service is good if you are going from one point to another and just dropping the car off. Otherwise it’s way smarter to rent.
Good service
Great car and service, but CityBee card did not work to pay for gas at CirkleK.
