3.27 out of 5
107 ratings in United States
Arlene and the CJ customer service team have been very helpful on my business journey. It makes me feel like I am not doing it alone! For me, there is a huge learning curve with drop shipping, but I feel so much better knowing I have support. Thank you CJ for choosing excellent customer service representatives like Arlene!
Easy to use, connects nicely to Shopify store. The live agents are great. Remi helped me out with some questions I had. Great app overall.
My personal agent Creda Li is hard working and polite person she helped me through everything with products and everything, I recommend using this app.
Becareful on sourcing products because they won’t do their job correctly, I’ve had to refund a bunch of customers due to their misleading products! The customer service is horrible they will do the LEAST to help, private agents aren’t on your side either they will try to say it’s your fault even after having photo evidences. Would not recommend CJ
Dont waste your time. They take months to deliver, give excuses. Not worth the hassle.
The app function itself isn’t awful, but you will have better luck with shipping times by going with aliexpress.
I would like to thank the seller Miro Tan, for her attention and care that she took with our product upon delivery, you are awesome, thank you.
Avoid CJDropshipping at ALL COSTS. They will destroy your business by constantly delaying shipments from China. Deliveries are NEVER on time and I've had multiple instances where orders took 3 weeks to process, plus another 3 weeks to ship. Some of my customers waited 2 months to receive their order. They promise you everything at the beginning, and once you start bringing in orders and they can't handle the promised processing times, they will find excuse after excuse to delay your orders. Trust me, been there and experienced this every single time myself. Their "private" agents will also blame you for any issues, from delayed shipments to sending the incorrect item, and will never take any responsibility for their mistakes. I talked to an agent Phoebus who promised processing times of 3-4 days, screenshot the conversation, and my orders doesn't get processed 14 days later. I send him the screenshot of the convo later, and not one apology, but shifts the blame to me. And don't even get me started with the Lunar New Year orders. That's a whole separate issue that I can go on for weeks. This company will also cheap out on refunding you the $5 shipping cost when they send out the wrong item to your customers. My advice? Start disputing the payments with your credit card when CJ messes up or delays your shipment. Oh yea, and 100%, the reviews giving CJ 5 stars are fake. CJ pays dropship "influencers" to get those positive reviews.
Very good services Thanks billy ❤️❤️❤️
This experience is completely worth it, Billy was really locked in on helping me with fulfilling my orders. I had no problems at all and genuinely loved the experience and help. I would recommend it to anyone!!
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Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
47
|
|
Top Free
|
|
108
|
|
Top Free
|
|
131
|
|
Top Free
|
|
149
|
|
Top Free
|
|
176
|
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