4.75 out of 5
1,721 ratings in United Kingdom
Unable to access my accounts since the app update. Online service does not work either. Unable to reach customer service from overseas yesterday (supposedly a 24/7 service). Finally got through today: systems’ outage. No mention of this on the app, the site or holding voice message. Very disappointing and frustrating.
I’ve just received a net bank notification from you to login and check my inbox for details, why can’t I do it on the app?
It was really good experience with commonwealth bank.
I used a publicised facility to apply for my CBA account before arriving in Australia so my cards would be ready day one, I got to the right branch to be told my cards were cut up days earlier. So I need to order cards again and wait the usual process and posting out time. Went immediately across the road and opened a Greater Bank account - Now I get to compare the services CBA bounced all initial payments, CBA is slower at making payments every time, CBA staff were abrasive and defensive about services & issues. CBA has been a much poorer experience
Fast and efficient service by Liam
Why is it so hard to transfer funds and move them into my own account? More contact to resolve issues. This is far from a slick operation. Lyndon Thomas
The app doesn’t appear in my notifications list so I can’t receive any NetCode notifications. This only happened when I updated the app.
Replacing the iPad App, this app is very good but not Great like the Old CommBank App for iPad which had a Visual Impact with easy Navigation.
I love your work
Is missing or not visible through the App? In the meantime bank message advises that statement could be checked at the App or Commbank account.
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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3
|
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Top Free
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14
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Top Free
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20
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Top Free
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25
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Top Free
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78
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