CorrLinks

I had a Corrlink acct a few years ago. I went onto the website to see if I needed to reactivate it. I found I received a email I read and responded. I only received half the website and app. I kept looking for the recharge my acct button. It wasn’t there. In fact out of the 7 menu options I have 4. My account has no way of loading money to send, no photo option, no recharge option. So I downloaded the app thinking maybe I’d have those options there. Nope a box popped up saying I had to have the premium acct because I have a iPhone. That was fine. So it directed me back to the website. The website processed the upgrade to premium and took the money. Guess what, I still can not put money on it my account my for emails to him or for the inmate to emails me, etc. oh can’t forget to mention there is no place to change your last name. In saying that ladies do not get married or divorced and change your name it’s impossible to change it in the website. I kept trying to contact the company but they do not list their phone number, I did send a couple of emails. I still haven’t heard back from them. I understand the federal government is contracted with them but dang if corrlinks doesn’t act like a very shady company. P.S. I did look at their reviews and there is site after site with complaints. It’s sad since this is the only way to stay in contact friends and loved ones.

It’s the best solution out now if you want quick access or something close to your prior reality however don’t be fooled that really the best thing about this app. Otherwise it deletes your entire message at time when left for what may be deemed and longer period of time. In addition there’s still a delay in the prisoner actually receiving your message; about a 2 hour delay but again that’s nothing compared to waiting for traditional mail.

I don’t expect much from a prison app but why does the app have 2 faceless people as their motto? It’s like they’re saying inmates and their family aren’t people.

I paid for a year of service for nothing this app is complete trash requests don’t pop up you don’t get the messages until hours later by then we already talked on the phone pointless app waste of money and it hardly works deleting my account asap

This app. will not verify my phone #

I love being able to use the app, it's much more convenient than having to check the web for messages! No stamps need to be purchased, which is a plus for me, & it notifies you when you have a message. Well, that was until recently, about 2 weeks ago. Now, I've noticed that my iPad will get the notifications but my phone doesn't. So I have to go into the app and refresh it to see if I have a message or a recently added ‘Draft’ message that I want to complete. I also believe if you leave the app with an unfinished message, it should automatically draft the mess. Not that it just deletes it but sometimes it will, I've experienced the app deleting 5 paragraph messages. If I was a cartoon I'd be red hot with smoke coming from my ears! Other than those issues, the app is good for me.

I wrote a review earlier then went bck to this crappy app which isnt worth a penny tbh-& now im blocked i went to other pagesfrom my browers & now they are all blocked! Thats great cuz i cant contact CS now-really just want my $8.99 back

1st time using this ! When asking for inmate PIC# says not found ! He obviously in their I seen him yesterday….the app so old nothing works correctly makes me sad because I was hoping for a easy texting 💬 I paid the Premier one ! FIX this soon alot of families depend on it to talk to love ones…should definitely have a better search method!!!!!!!!

I did not authorize this $8.99 purchase! I do not recommend

I could have wrote emails and done just fine without paying for the subscription. Waste of money. It’s not even a modern script, it has the old DOS feel to it and like I’m using a dinosaur. I’m trying to approve a video request and it’s taking me in circles. Paying $8.95 for a program that’s older than the hills and I’m hearing a bug fix was finally initiated 4 years later. Wow. I feel bamboozled into paying this $8.95. I’m just trying to find the icon to use to install the video software. My phone is well capable and the latest IOS. I have a feeling the prisons don’t want to pay for anything that could take money out of their own pockets is why we see DOS-type programs when we are way past all that. 👎👎 2 thumbs down.