thieves!!! Don’t use this app
They charge me before the driver arrived. Then the driver cancelled the trip and they did not pay me back!!!!!!!!!!! They are thieves!!!!!!
Description
DiDi is the best way to travel, offering safe and fast rides across 28 cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly in the app. Whether you’re heading out with friends or need a ride from the airport DiDi can get you there safely, at a fraction of the cost. Let your dollar travel further with our everyday low fares and exceptional service.
Why choose DiDi?
Low Fares Every Day At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ride sharing services. DiDi fares are consistently lower than other ride hailing and taxi services, which means you get to save more money to spend on the activities you love.
Fast & Reliable
We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver via the DiDi app in seconds and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi as safe as possible. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in trip check ins, phone number and home address anonymization, sharing your trip with trusted contacts and more.
Award Winning Rideshare
Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money and more!
Driver Friendly
Our drivers get to keep more of your fare compared to competing ride hailing services, which means by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.
DiDi Rider Services Express:
Quick and affordable rides, up to 2 people.
Easy & affordable.
Max: Spacious and affordable rides, for groups up to 6 or extra luggage
Rideshare: Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.
Delivery: Affordable, on-demand city-wide delivery.
Low delivery fares starting from $6.30 for 24/7 on-demand delivery.
Need help? Access https://australia.didiglobal.com/rider/help/ or email us [email protected]
Hide
Show More...
Just download the app, choose a destination, find a driver and pay directly in the app. Whether you’re heading out with friends or need a ride from the airport DiDi can get you there safely, at a fraction of the cost. Let your dollar travel further with our everyday low fares and exceptional service.
Why choose DiDi?
Low Fares Every Day At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ride sharing services. DiDi fares are consistently lower than other ride hailing and taxi services, which means you get to save more money to spend on the activities you love.
Fast & Reliable
We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver via the DiDi app in seconds and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi as safe as possible. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in trip check ins, phone number and home address anonymization, sharing your trip with trusted contacts and more.
Award Winning Rideshare
Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money and more!
Driver Friendly
Our drivers get to keep more of your fare compared to competing ride hailing services, which means by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.
DiDi Rider Services Express:
Quick and affordable rides, up to 2 people.
Easy & affordable.
Max: Spacious and affordable rides, for groups up to 6 or extra luggage
Rideshare: Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.
Delivery: Affordable, on-demand city-wide delivery.
Low delivery fares starting from $6.30 for 24/7 on-demand delivery.
Need help? Access https://australia.didiglobal.com/rider/help/ or email us [email protected]
Screenshots
DiDi Rider FAQ
-
Is DiDi Rider free?
Yes, DiDi Rider is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is DiDi Rider legit?
⚠️ Warning: Multiple users of DiDi Rider have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does DiDi Rider cost?
DiDi Rider is free.
-
What is DiDi Rider revenue?
To get estimated revenue of DiDi Rider app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.62 out of 5
3,993 ratings in New Zealand
5 star
3,461
4 star
144
3 star
68
2 star
25
1 star
295
Ratings History
DiDi Rider Reviews
They will cancel your trip
The masters of cancelling trips 2min before the pick up time. Drivers work for more than one company and because Didi pay them less, they cancel on you if another ride shows up. Unreliable service.
UNRELIABLE!
Drivers NEVER show up and keep cancelling. When they are nearby they drive away from you. The most unreliable and a complete waste of time trying to find a ride as the keep you waiting and then cancel or drive away. You need to order an uber anyway after wasting time so just do it without this app messing you about
Over charged me
Had ride last night and was showing $31- for rid but charged me $11.25- extra and not any contact number to complain. So disappointed
OK until it’s not!
Want to support Didi but shows drivers routes that are incorrect or too long to get to riders, drivers have driven past me and cancelled at the last minute and the app feels untrustworthy. Uber is unfortunately more reliable. No way to contact customer support. Really wanted to give bts feedback rather than here. Good luck people!
Divers ask for crazy price
All the time I order a short trip of 8-10 bucks all the driver s spam me with crazy prives as much as 30bucks they do not accept a no for an answer until i get a ride, as well they always accept to cancel making me get 50 bucks out of the bank to be pendent, just go with uber 1 dólar more is worth copares to this expirience
Poor Customer Service
Very poor customer service and drivers keeps accepting rides and not coming.
FRAUD!!!
I’ve been claiming for more than a year about four trips for which I was charged twice, and they owe me around $80. The last time I received a response from them (9 months ago), they said they were too busy and would reply very soon
Customer service deadend
Terrible company - lack’s basic ability to contest rides that were not ended in timely manner.
Terrible don’t download. No customer service
Driver lied saying he arrived, he wasn’t even close, I called, no answer, then DiDi charged me for the making driver wait. No way to refute this as well since DiDi has no customer service.
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
1
|
|
Top Free
|
|
2
|
|
Top Free
|
|
2
|
|
Top Free
|
|
3
|
|
Top Free
|
|
4
|
Keywords
DiDi Rider Competitors
DiDi Pasajero Installs
Last 30 days
DiDi Pasajero Revenue
Last 30 daysDiDi Rider Revenue and Downloads
Gain valuable insights into DiDi Pasajero performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Travel
- Publisher
-
DiDi
- Languages
- Arabic, English, Japanese, Russian, Chinese, Spanish, Ukrainian
- Recent release
- 7.5.37 (2 weeks ago )
- Released on
- Apr 23, 2018 (6 years ago )
- Also available in
- Mexico, Australia, Colombia, Chile, Japan, Russia, United States, Argentina, Peru, Dominican Republic, China, New Zealand, Egypt, Kazakhstan, Vietnam, Ecuador, South Africa, South Korea, India, Canada, Taiwan, Brazil, Hong Kong SAR China, Singapore, Saudi Arabia, Malaysia, Indonesia, Thailand, Philippines, Ukraine, United Arab Emirates, Norway, Türkiye, Sri Lanka, Nepal, Pakistan, Israel, Kuwait, Nigeria, Uzbekistan, Belarus, Bahrain, Armenia, Lebanon, Azerbaijan, Algeria, Brunei, Iceland, Tunisia, North Macedonia, Madagascar
- Last Updated
- 9 hours ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.