Discover Mobile

For years now, my badge icon has not worked. All other notifications have. My badge notifications work no problem on other apps. I have even checked my app and phone settings. I have background app refresh on, latest app update, and even a new phone. This has occurred since my last phone and customer service didn’t understand what I was referring to and gave me a very DENSE response. Not very happy with the most recent customer service but love the card and savings account. Will continue to use but wish this was handled better. Same responses that I had when I first reached out years ago.

HIGHLY RECOMMENDED! Two cards and absolutely no issues and phone support is also great! Discover looks even better when comparing to the nightmare competitors I’ve had with crooked and stealing BofA (closed) and Citi’s (5 accts) OVERSEAS support which are the dumbest and could care less support agents who frequently hang up, or put you on eternal mute if you ask for a supervisor or an American agent. After that, Discover is fantastic along with Amex.

Feedback for Discover bank credit card Subject: Feature Request: Fee-Free Bill Pay with Credit Card Dear Discover Bank Team, I'm requesting a feature that allows me to make bill payments using my Discover Bank credit card, without incurring any fees. Key benefits: 1. Convenience: Pay bills directly through my credit card account. 2. No fees: No charges or fees for using this bill payment feature. 3. Automatic check writing: The bank automatically writes a check to the payee. 4. Build credit: Paying bills through my credit card helps me build credit. How it works: 1. I log in to my Discover Bank credit card account. 2. I navigate to the Bill Pay section. 3. I enter the payee's information and the amount I want to pay. 4. I choose the payment frequency: one-time bill pay or recurring monthly payments. 5. The bank verifies my bank account for sufficient funds to cover the payment. 6. The bank verifies my credit card account to ensure I can pay off the bill payment amount. 7. The bank automatically writes a check to the payee. 8. The transaction appears on my credit card statement. Benefits of this feature: - Enhances my ability to build credit by paying bills through my credit card. - Helps me establish a positive credit history by reporting timely payments to credit bureaus. - Increases my credit score over time as I continue to make on-time payments. - Provides a convenient and fee-free way to manage my bill payments. This feature would not only enhance my experience with Discover Bank but also provide a valuable tool for building credit and managing finances. Thank you for considering my request.

Do not apply for this card.

Worst banking app I’ve ever used. I can probably count on 1 hand how many times I’ve actually gotten to use the app since first opening an account with Discover. Tech assistance feels nonexistent since I’m always being referred to their website; which is counterproductive. Why have the app if it’s always down? Deleting this app and closing my account today. There’s much better banking apps out here.

The Discover Mobile App’s ecosystem is amazing. It’s the most intuitive, easy to navigate, anticipatory of my needs App and a joy to use. Thank you for investing on the customer experience.

Amazing

Pro: direct deposit comes 2 days early. Cons: 1) unable to use Zelle even though eligibility requirements have been met 2) unable to send funds to someone using Apple Pay 🤦🏼‍♀️

Not a great app. Searching transaction history should be easier, it should be an easy scroll with newest transactions at the top. It’s also always sending me to the website for things the app can’t do. Setting up auto payments should be easy.

I just received my card today. I set up my account in the app. I tried to login. It says password incorrect. So I end up calling the 800 number. They send me an email so I can reset it. I tried to reset the password. But it says I can’t use that password because it was my previous password. But that’s the exact password it wouldn’t let me sign in. So I use Google’s extra secure passwords, so that finally gets done. I sign up for Amazon 5%. I try to use the card.. They deny it. It’s not activated. But when I tried to login again, it won’t let me. What a welcome to a new card. I’m actually thinking of closing my account today.