Refunds too slow
I am still waiting for a refund after they received my return on the 25th June. This is very poor service from this company.
Yes, DLSB is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The DLSB app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
DLSB is free.
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4.86 out of 5
2,699 ratings in United Kingdom
I am still waiting for a refund after they received my return on the 25th June. This is very poor service from this company.
Ordered what turned out to be the most over priced appalling quality products. Returned the items and am still waiting a month later for a refund. Whenever I try to access my account I have nothing but problems trying access my account at all. Their emails to reset passwords don’t work and you can’t speak to anybody to help. So am still out of pocket with nobody to raise the issue with. Avoid this website and ordering from here at all costs. Pretty bad show when a website like SHEIN can offered better customer care.
Ordered my dress which took ages to come. Sent it back as didn’t like it and now waited nearly 2 months for my money. All I get is a standard email reply saying they are behind with returns and will be working on it as soon as they can. That is absolutely not acceptable!
Your clothes and styles are so out there I love them When I’m looking for something different I always turn to you knowing I will find something with style x
Always such incredible quality and the app is easy to use
I have had 3 attempts to order a dress it keeps saying I have placed the order but I havnt selected a payment method I think It’s more time consuming than it’s worth
DLSB is fabulous highly recommended by me Xx
Beautiful Xmas outfits, delivered fast
I love DLSB but the issue I have with the app is you can’t filter by size like you can on their website. The website allows you to filter but size and by what items are in stock. I’m finding I have to go the website to see what’s available and then add to my basket/wish list via app so I can carry on that way. I’m having difficulty with the wish list not working as well.
No where on the app does it tell you when an item is on pre order. This is very frustrating when you’ve ordered an item for an event
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