ekar Car Rental

Everything about Ekar is amazing however, when I did use the car for an intercity run, it was the worst nightmare. It’s the procedure of returns that’s not right. A renter is expected to leave the car at a parking that is so hard to find which made it such a nightmare to finish off a great Ekar experience. Ekar you need to do something about information provided to renters.

It was my worst experience ever!!! The MG-ZC car was extremely bad and didn't work when I needed it the most. It just stopped in the middle of the highway, making weird noises and refusing to go. I was going to the airport and ended up being late because of the stupid car. I had to leave it and take a taxi! Why did I rent the car if I needed to take a taxi? 🤷🏻‍♀️

Very bad service, very bad customer service very bad process for the car

I hired a car with 50% fuel, returned the car with the same amount, but got charged 80aed for extra fuel. I wrote to them explaining that and they said I should send them evidence, fotos of before and after. Unfortunately I had not taken pictures so had no proof. Be very careful with them, they don’t want to be accountable for anything. I asked them to at least check their records, but nothing. They just wanted evidence from me. I’m hesitant to use their service.

Honestly they deducted from my card a big amount and said “we can’t refund”, the costumer service guy promised me to call back with 2 hours and never called. Just a brotherly advice don’t trust them with your cards.

They take extra money from you without asking

Lots of Hidden fees, scammers…

The worst experience ever, i rent a car for one day with them, i made a small accident with bo damage to the car, only the plate was fallen, they charge me 3,000 AED without telling me first, without any clarification, i swear the car with 200 AED maximum and in one day could be repaired!

Very bad experience! I reported them to customer care because they are deducting me without further notice, I was charged 300aed without telling me. When I complained they told me that the car that I used is smelly (hence, I used it for 2hrs drive and they deducted the money after 1month)

Never ever again downloading them they are the worst