Thank you❤️
Nice flight, perfect breakfast..תודה🙏🙏❤️❤️❤️
EL AL
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Description
Stay connected with EL AL APP!
Book a flight, manage your booking, check-in easily & get flight notifications.
• Frequent flyer members stay connected with biometric identification
• Keep all travel documents on your mobile device (booking details, boarding pass, baggage tags & more).
• Stay updated with important information for your upcoming trip.
• Plan your ride to the airport.
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Book a flight, manage your booking, check-in easily & get flight notifications.
• Frequent flyer members stay connected with biometric identification
• Keep all travel documents on your mobile device (booking details, boarding pass, baggage tags & more).
• Stay updated with important information for your upcoming trip.
• Plan your ride to the airport.
Screenshots
User Rating
4.24 out of 5
66 ratings in Russia
5 star
47
4 star
6
3 star
3
2 star
2
1 star
8
Ratings History
Reviews
Very cool UI
It’s very simple to use it. Toda
.
טוב מאוד.
Нормальный израильский сервис
Купил билеты, оплатил места Space plus. Приходит сообщение из El-Al, что изменилось воздушное судно, поэтому нужно выбрать новые места. Переходу по ссылке. Пишут, что для выбора новых мест нужно все-таки звонить в авиакомпанию. Звоню. Для выбора английского языка нажимаю соответствующую клавишу. Отвечают на иврите. Ничего не понимаю. Пытаюсь связаться через чат. Отвечает бот. На просьбу позвать человека делает вид, что не понимает… Круг замкнулся. Новые места у аварийного выхода выбрать невозможно. Короче, авиакомпании есть над чем работать…
Why it is so glitchy
Guys thanks for the app. Why it is loading so long? Why it stops reacting.
Disappointing Customer Service and Lack of Prompt Response
I had high hopes for the El Al Airlines app, given that it represents an airline with a long-standing reputation. However, my recent experience has been far from satisfactory. Following an unfortunate flight cancellation, I found myself faced with unexpected out-of-pocket expenses and a ruined workday. I reached out to El Al customer service through the app, expecting a swift and adequate response. I was promised a response within a troubling 21-day timeframe – a period I reluctantly accepted, hoping for a positive resolution. However, even after committing to this extended timeframe, I have yet to receive a response from El Al's customer relations team. It is deeply disappointing to find that a leading airline does not only fail to meet their obligations but also falls short on their promises of customer service. This experience reflects poorly on the app, which appears to be merely a front without any real substance in terms of customer care and responsiveness. I sincerely hope my experience will serve as a warning to other passengers. In the world where prompt customer service is not a luxury but a requirement, it is disappointing to see such a lackadaisical approach. I urge El Al to improve their customer service response times and ensure that their promises are kept, to maintain their credibility and the trust of their passengers. My rating for the app is reflective of my experience – one star. Please be aware of this before considering using El Al's services.
Great app
Very functional app which supports you along the entire journey!
Great app
Very easy to understand and client oriented
Fine
Everything is fine, but I really want it in Russian:)
cannot book flight
when i try to set city from where i want to book flight your f-ing app says that there is no matches to any search string the only thing your have done well is to show logo of company ;-) the greatest logo app ever
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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9
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Top Free
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101
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Top Free
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301
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Top Free
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439
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Top Free
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445
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Keywords
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Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- EL AL Israel Airlines Ltd.
- Languages
- English, Hebrew (modern)
- Recent version
- 8.5 (1 week ago )
- Released on
- Mar 17, 2011 (13 years ago )
- Also available in
- Israel, United States, France, United Kingdom, Russia, Germany, Canada, Italy, Switzerland, Ukraine, Netherlands, Belgium, Spain, South Africa, Austria, Australia, Mexico, Hungary, Romania, Brazil, Czechia, Argentina, Thailand, Turkey, Greece, Ireland, India, Hong Kong, United Arab Emirates, Belarus, China, Philippines, Japan, Denmark, Poland, Sweden, Singapore, New Zealand, Taiwan, Kazakhstan, Kuwait, Indonesia, Chile, Egypt, Azerbaijan, Vietnam, Saudi Arabia, Colombia, Finland, Portugal, Pakistan, Ecuador, Peru, Norway, Dominican Republic, Nigeria, Malaysia, Algeria, Lebanon, South Korea
- Last updated
- 3 weeks ago