Unqualified People to give advice.
This company is used by the Commonwealth of Massachusetts deferred compensation people. In this program Empower provides no financial counseling, recommendations, or assistance choosing intelligent funds to participate in. If you want actual service you have to enroll in expensive services. We do not get the same service as the police and fire, government officials, or other state employees deemed more valuable for the company. This is why my one star rating is fair and just.