Equinix Customer Portal

Published by: Equinix

Description

Equinix customers from North America, Asia Pacific (including China) and EMEA can use this app to order basic Equinix products and services.

• Place orders for Smart Hands, Work Visit, Inbound Shipment, Outbound Shipment, Trouble Ticket, Security Access & Conference Room Booking
• Review orders
• Review and approve pending orders
• Review and approve pending shipments
• Communicate directly with Equinix technicians
• Clone, modify & cancel orders
• Create Reports - Order report, User report, Audit report, Installbase report, etc.
• Invite new users from your organization

To get started, log in with your current Equinix Customer Portal username and password. If you do not have an Equinix Customer Portal account, please contact your Equinix administrator.
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Screenshots

Equinix Customer Portal FAQ

  • Is Equinix Customer Portal free?

    Yes, Equinix Customer Portal is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Equinix Customer Portal legit?

    ⚠️ The Equinix Customer Portal app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Equinix Customer Portal cost?

    Equinix Customer Portal is free.

  • What is Equinix Customer Portal revenue?

    To get estimated revenue of Equinix Customer Portal app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

5 out of 5

3 ratings in Colombia

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Ratings History

Equinix Customer Portal Reviews

Remote Check-in

Jcmayf on

United States

Is the option to check in and out of the data centers still Available? I haven’t been to out cage in a while. When I rolled up to the parking lot I got a message about merging accounts and the remote check-in wasn’t there anymore

The worst app ever

msgopa on

United States

Not sure why they even bother creating this app, I was excited to use it as the functionality is decent. I can do most of the activities here. But the login process makes the app useless EVERY time I use the app I need to go through the following steps , even after I setup the pin and biometric to on - Click the app - enter username / password on ecp - veri mfa on email - set the pin again ( set as in initial setup, enter two times I’m back to using the browser again Hope the Equinix developer reads this. From the quality of the app, I’m not so optimistic

Bugs bugs bugs

Test13 on

United States

It was working, then broken for the longest time. Login issues, always have to login and biometric settings don’t save or work. They fixed it again (probably by accident) and it worked for a couple weeks until the latest update broke it again. Wish there was a way to roll back, shouldn’t have updated

Terrible

Uddyhgfreewqygvhjjko on

United States

Log in too slow. PIN code and biometric don’t work. Unable to create inbound ticket. Useless!

Buggy

seanjnkns on

United States

Seems every other release they're breaking something in the app. Latest 2 updates reset the login and broke biometric logins. You'd think they'd test their "bug fixes" before blindly releasing them. Guess the mantra of "Move fast and break things" applies even here...

From 4 to 1 Stars

CriticalJohn on

United States

Can’t even load the app (iOS 15.4.1 iPhone 12 Pro). At some point during pandemic they fixed most of glitches I had spotted. Now it’s completely broken again. Everybody has given up using the app and defaults to the browser version. This is not what you expect from such a reputable data center operator.

Broken for a longer time

BigBearSF on

United States

For quite a while now the app won‘t go passed a spinning circle on a white screen. Had been holding my breath for it to get fixed, but sadly Situation has not changed and have now given up on trying.

Not a 2 app

prawnes on

United States

I’m creating a work visit with the app after posting this review, as I’m parked in front of one of their data centers. Been coming here for over a decade, owners have changed services has not. This app makes my life easier.

app used to work

cccpthor on

United States

constant loading issues, just straight up crashes.

Can’t login Anymore

andyw1 on

United States

Can’t login since I upgraded to the new version. Useless.

Store Rankings

Ranking History
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Pure 1
xMatters

Equinix Customer Portal Installs

Last 30 days

Equinix Customer Portal Revenue

Last 30 days

Equinix Customer Portal Revenue and Downloads

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App Info

Category
Business
Publisher
Equinix
Languages
English
Recent release
2024.03.0 (8 months ago )
Released on
Nov 7, 2012 (12 years ago )
Last Updated
1 week ago
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