Remote Check-in
Is the option to check in and out of the data centers still Available? I haven’t been to out cage in a while. When I rolled up to the parking lot I got a message about merging accounts and the remote check-in wasn’t there anymore
Yes, Equinix Customer Portal is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Equinix Customer Portal app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Equinix Customer Portal is free.
To get estimated revenue of Equinix Customer Portal app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
5 out of 5
3 ratings in Colombia
Is the option to check in and out of the data centers still Available? I haven’t been to out cage in a while. When I rolled up to the parking lot I got a message about merging accounts and the remote check-in wasn’t there anymore
Not sure why they even bother creating this app, I was excited to use it as the functionality is decent. I can do most of the activities here. But the login process makes the app useless EVERY time I use the app I need to go through the following steps , even after I setup the pin and biometric to on - Click the app - enter username / password on ecp - veri mfa on email - set the pin again ( set as in initial setup, enter two times I’m back to using the browser again Hope the Equinix developer reads this. From the quality of the app, I’m not so optimistic
It was working, then broken for the longest time. Login issues, always have to login and biometric settings don’t save or work. They fixed it again (probably by accident) and it worked for a couple weeks until the latest update broke it again. Wish there was a way to roll back, shouldn’t have updated
Log in too slow. PIN code and biometric don’t work. Unable to create inbound ticket. Useless!
Seems every other release they're breaking something in the app. Latest 2 updates reset the login and broke biometric logins. You'd think they'd test their "bug fixes" before blindly releasing them. Guess the mantra of "Move fast and break things" applies even here...
Can’t even load the app (iOS 15.4.1 iPhone 12 Pro). At some point during pandemic they fixed most of glitches I had spotted. Now it’s completely broken again. Everybody has given up using the app and defaults to the browser version. This is not what you expect from such a reputable data center operator.
For quite a while now the app won‘t go passed a spinning circle on a white screen. Had been holding my breath for it to get fixed, but sadly Situation has not changed and have now given up on trying.
I’m creating a work visit with the app after posting this review, as I’m parked in front of one of their data centers. Been coming here for over a decade, owners have changed services has not. This app makes my life easier.
constant loading issues, just straight up crashes.
Can’t login since I upgraded to the new version. Useless.
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