Esri Support

AI enabled support for ArcGIS

Published by: ESRI

Description

Esri es el líder global en el mercado de software de sistemas de información geográfica (GIS), inteligencia de localización y cartografía, desarrollando el software líder en mapeo y análisis espacial, como ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online y muchos más. La aplicación Esri Support ofrece recursos de autoayuda para todos los productos de software de Esri, servicios de soporte asistido y funciones de gestión de casos directamente desde tu smartphone.
Con la aplicación Esri Support puedes:
Encontrar respuestas a tus preguntas y soluciones a problemas técnicos usando nuestro chatbot de IA generativa.
Recibir notificaciones instantáneas sobre nuevos artículos técnicos, videos, parches, actualizaciones del estado de errores, actualizaciones de casos, blogs de ArcGIS y más.
Explorar tutoriales en video sobre tecnologías de Esri.
Contactar al soporte de Esri por teléfono, chat o formulario de envío de casos.
Solicitar una llamada de retorno para recibir ayuda en tu horario.
Gestionar tus casos de soporte, errores y mejoras.
Verificar el estado de los servicios de ArcGIS Online con el Panel de ArcGIS Online y recibir notificaciones cuando un servicio sea interrumpido.
Suscribirte a errores y recibir notificaciones siempre que haya nueva información disponible.
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Screenshots

Esri Support FAQ

  • Is Esri Support free?

    Yes, Esri Support is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Esri Support legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Esri Support cost?

    Esri Support is free.

  • What is Esri Support revenue?

    To get estimated revenue of Esri Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Chile yet.
Ratings History

Esri Support Reviews

No Organizational Account Support

No Org Support on

United States

Looks very helpful but for 100,000’s of people like me, it’s useless because we can’t login with our org account.

Allow anyone to track bugs

ageber01 on

United States

Great app but I would like the ability to track bugs without needing to be connected to an organization. I don’t understand why I need to be connected to an organization to track bugs.

Great app, but missing some key functionality

Ran.D.Kc on

United States

The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.

need account

Empty Now on

United States

good grief! not everything is about the bottom dollar esri. can’t the app at least be free and open to all???

Store Rankings

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Category Rankings
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App Info

Publisher
ESRI
Languages
Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Indonesian, Italian, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
7.22 (4 months ago )
Released on
Nov 22, 2023 (1 year ago )
Last Updated
4 months ago
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