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Esri Support

Name: Esri Support
Author: ESRI

AI enabled support for ArcGIS

Published by: ESRI

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Description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.

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Esri Support FAQ

Is Esri Support free?

Yes, Esri Support is completely free and it doesn't have any in-app purchases or subscriptions.
Is Esri Support legit?

Not enough reviews to make a reliable assessment. The app needs more user feedback.

Thanks for the vote
How much does Esri Support cost?

Esri Support is free.
What is Esri Support revenue?

To get estimated revenue of Esri Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

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Ratings History

Esri Support Reviews

No Organizational Account Support

Looks very helpful but for 100,000’s of people like me, it’s useless because we can’t login with our org account.

Allow anyone to track bugs

Great app but I would like the ability to track bugs without needing to be connected to an organization. I don’t understand why I need to be connected to an organization to track bugs.

Great app, but missing some key functionality

The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.

need account

good grief! not everything is about the bottom dollar esri. can’t the app at least be free and open to all???

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