Famly App

So far the app is great, however why would the devs make it to where you can’t save pictures and videos to your library from the app!? You have to screenshot in order to save pictures

All the control of this app is by the provider. We left our school and there was no way to delete our account. Our former provider said she deleted us but our info is still there. As far as I can tell our info will be there forever. When I chose the “chat with us option” from the famly site they forwarded my question to our former providor. Which was awkward for personal reasons. Not a fan of this app. Am loving the similar “seesaw”

Our parents love it, our teachers love it, our administrators love it. This app makes running a preschool much easier, and allows us to demonstrate professionalism to our families through communication, billing, etc.

Please can you add functionality in the app to dismiss notifications we have already seen?

We have to use this app as our nursery uses it. Feeds and notification are buggy. Ease of flow through the app is unclear until it’s clear. Other than that, concept is good, execution could be better.

Generally, love this app, however since the latest update we have been unable to use the ‘request care’ button. This is echoed by other carers using the app at our childcare facility. Hope this is resolved quickly as add individual bookings via the ‘ bookings/add’ tab is a slow process comparably.

Definitely an issue for parents, the Famly mobile app does not allow the saving of photos and videos on a mobile device. A parent has to use the web version from a desktop in order to save photos and videos. This is definitely a feature that should be allowed with the mobile version too, if the nursery has enabled the downloads feature.

Clearly sold to nurseries on a cost basis, as the app doesn’t back up the promises. Can never log in, despite it thinking I already have an account and password - which I’ve never had, or set up. Offers to send me a reset password link, which then ends up taking you back to the main login screen all over again. States I have to be sent a ‘magic link’ every time I wish to view some update. Incessant emails every time something is posted too. Absolutely pointless app with terrible coding.

I like the app! It makes our lives easier glancing at what our munchkin is doing through the day while at nursery, but why is it that the app is not available on macOS? @Dev’s, It’s just a toggle switch that makes the iPad version available on the macOS App Store 🤷 This will make life easier for downloading the images and videos, saving those precious moments of our children’s when they are away from us. I would like to believe that I am not alone requesting this. Regards!

Amount of effort to clear notifications is frequently frustrating- I’ve got 4 currently that I just can’t get rid of Have to force quit the app several times a week else the app doesn’t load properly - only displayed on half the screen of a relatively new iPhone Otherwise adequate for communicating with the setting