First Bus

Needed a ticket from Glasgow central to airport, first it was difficult to find out how much the trip costs, has to download app and was not able to buy a ticket for my trip. Wasted about 20 minutes and ended up booking an Uber…

I’ve used a lot of bus and public transport apps having lived in London and honestly think this is one of the most unnecessarily complicated apps I’ve ever used. It’s literally impossible to find live bus information or plan routes and is reliant on you knowing if you’re travel NW or SE bound- which I don’t. They should go back to the drawing board and figure out what users need.

Every time I try to find a bus it just goes “technical issue please refresh” please fix this

Supposedly shows live times of busses - however services are cancelled and not updated on the app. The Bus Checker app is much more accurate regarding live departure times.

Your new brand identity video that plays when the app opens stops any audio playing on the device, despite your little animation not having any audio itself. That's unacceptable, and you should fix it.

The app is great, but I’m dropping a star because when you load the app up, for whatever reason it pauses my music while the new animated logo plays

It’s tough navigating round to see all the tickets available but when you find the right one it’s seamless to use.

Live services not showing since update over weekend

so i usually get on the buss after school with my friend and i was supposed to pay £2 for both but he charged me £3.80 . I heard the beep and told the man and he said it didn’t work but it clearly did !! the app works really well but the staff are terrible !!!

Been using this app for years. This new update is absolutely brilliant.Thanks