4.15 out of 5
588 ratings in Australia
This app cannot record my upcoming bookings, nor it is easy to navigate and nothing seems to work, EVERYONE NOW USE THEIR MOBILE APP TO MAKE BOOKING, if you really care about customer’s convenience on making booking, maybe start fixing this app, because it’s absolutely garbage. Your competitors are having huge breakthrough and all Garuda’s app doing is crashing down and no improvement!
I’m a Platinum Garuda flier and cannot manually add Garuda bookings to my app when my membership number has not been picked up in my booking. I’ve tried using their chat support with no success, they just continually ask me to try later. Really poor experience for a basic need to have my bookings listed in the app
Booking is easy and fast Price is reasonable for full service carrier The best airline in indonesia i believe Keep the good work!
Enter data to check in. Multiple questions all answered, followed by page not found!
So easy to book a flight, and an amazing price too! This will be my second flight experience with Garuda, and I’m looking forward to it!!!
I try to register. Select Australia as my country of residence. It insists you provide a city but only lists places in the NORTHERN TERRITORY! They have no Australian phone number to call. They want me to make an international call to get the problem fixed. No thanks!
When you go to put your contact details the country code buttons don’t work. You delete the pre loaded 62 and can’t load your country code. Very painful customer experience. iPhone 14 pro
Booking is always easy .. great app! Resume direct flights Perth Jakarta return pretty please !!! We need it so badly here in Perth Western Australia .. i Will be your loyal customer Regards, F Trinder
From the beginning this app has been very glitchy. Just fails to work, can’t retrieve data etc…. Needs a lot of work.
Can't open my trip so we can't manage booking detail so bad☹️☹️☹️☹️☹️😔😔😔
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
27
|
|
Top Free
|
|
168
|
|
Top Free
|
|
190
|
|
Top Free
|
|
209
|
|
Top Free
|
|
275
|
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2
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22
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35
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5
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1 week ago | |
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17
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2 weeks ago | |
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0
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3 months ago | |
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0
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1 month ago | |
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0
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2 weeks ago | |
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0
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2 weeks ago |
