App isn’t working
Can’t add your flight, or even login at the moment.
4.19 out of 5
21 ratings in Canada
Can’t add your flight, or even login at the moment.
This app does not provide a city list for Ontario, Canada cities and does not take manual input. Please fix.
As soon as I updated my profile I lost my data in regards to my Garuda Miles Card No. I can't even book a flight now. I can't find anywhere to get technical help. I went to desktop website, signed in but my profile won't come up. Very strange.
Garuda Indonesia is an amazing airline with very professional and courteous staffs. I have always had good experiences flying with them. The only thing that bothers me is their website and mobile app. It's confusing, not very user friendly and at times it doesn't even work! Had better experiences using budget airlines' mobile apps (easyjet, ryanair) compared to Garuda's.
It was a pleasure flying with Garuda, however this apps/website still far lag your fellow competitors CX and SQ. For example it has been weeks , we still can't access the Garuda miles transaction records. In order to book a ticket using the points we would have to call your subpar service agent first, then pick up the ticket in your office how inefficient is that. Many features in the apps are still under development, Garuda need to invest more in the IT department and speed things up. Please include boarding pass to be accessible in Apple wallet/passbook in your future update.
Please add support for Passbook.
Chart
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Category
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Rank
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Top Free
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26
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Top Free
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185
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Top Free
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202
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Top Free
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242
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Top Free
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259
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