FlyGaruda

Always fail, I didnt event get emailed about the flight itinerary or anything. The app failed to retrieve ticket all the time. What the hell???

Can’t even change seat within eligible time frame. Even when selection was processed. Soooo frustrating

This is not salty but this apps deserve less than one star rating, I’ve never given a rate online as long as still acceptable but this apps never been improve since, I’ve been using it several years now and it getting worst, the apps is so slow, bug everywhere, error most of the time, even accessing your own miles never been possible! Trust me, you guys need to improve, this is too bad, wake up! Everyone else trying to maximise their online platform yet this Garuda apps is downgrading.

Selalu menggunakan Product Lokal Garuda Indonesia Keluarga Indonesia menggunakan Garuda Indonesia

The apps is useless. It took hours for me to work it out.

This app cannot record my upcoming bookings, nor it is easy to navigate and nothing seems to work, EVERYONE NOW USE THEIR MOBILE APP TO MAKE BOOKING, if you really care about customer’s convenience on making booking, maybe start fixing this app, because it’s absolutely garbage. Your competitors are having huge breakthrough and all Garuda’s app doing is crashing down and no improvement!

I’m a Platinum Garuda flier and cannot manually add Garuda bookings to my app when my membership number has not been picked up in my booking. I’ve tried using their chat support with no success, they just continually ask me to try later. Really poor experience for a basic need to have my bookings listed in the app

Booking is easy and fast Price is reasonable for full service carrier The best airline in indonesia i believe Keep the good work!

Enter data to check in. Multiple questions all answered, followed by page not found!

So easy to book a flight, and an amazing price too! This will be my second flight experience with Garuda, and I’m looking forward to it!!!